Update - The scheduled maintenance has been completed. We continue to monitor our infrastructure. We will provide a new update Monday 1000 CET.
Oct 19, 23:17 CEST
Update - The scheduled maintenance is currently in progress.
Oct 19, 23:01 CEST
Update - Monitoring continue to show a normal work situation for customers. Tonight at 2300 CET we will do a small adjustment that will result in 30 min downtime and a continued stable environment. We will provide a new update Monday 1000 CET.
Oct 19, 13:49 CEST
Update - Monitoring shows that last night’s adjustments are having an effect this morning. We continue to monitor our infrastructure. Next update at 14:00 CET.
Oct 19, 12:00 CEST
Update - Monitoring shows that last night’s adjustments are having an effect this morning. We continue to monitor our infrastructure. Next update at 12:00 CET.
Oct 19, 10:30 CEST
Monitoring - Monitoring shows that last night’s adjustments are having an effect this morning. We continue to monitor our infrastructure. Next update at 10:00 CET.
Oct 19, 08:19 CEST
Update - Monitoring continue to show a normal work situation for most of our customers. We are still working to get everything in order also for the last percentages. Tonight we plan to do further adjustments and the system will be unavailable for a short period at midnight.
Oct 18, 16:31 CEST
Update - Monitoring continue to show a normal work situation for most of our customers. We are still working to get everything in order also for the last percentages. We will be back with an update no later than 1600 CET.
Oct 18, 14:04 CEST
Update - Monitoring continue to show a normal work situation for most of our customers. We are still working to get everything in order also for the last percentages. We will be back with an update no later than 1400 CET.
Oct 18, 12:01 CEST
Update - Continued monitoring shows that over 90 % of our customers now should have a normal work situation. We continue to work to improve the infrastructure also for the last percentages. We will be back with an update no later than 1200 CET.
Oct 18, 10:38 CEST
Update - Monitoring this morning shows that yesterday initiatives has improved performance. We will continue to monitor the application and investigate some issues that we have seen. We will be back with an update no later than 1200 CET.
Oct 18, 10:01 CEST
Update - The monitoring after lunch shows significant improvements for our customers. We are continuing to monitor. Tonight after 2300 CET we will do a change that we hope will further improve the situation. We will provide a update tomorrow no later than 1000 CET.
Oct 17, 15:59 CEST
Update - After our latest changes it seems that we have a better environment for our customers. We will do some changes tonight that we hope will further improve the situation. We continue to monitor the situation and will update the status no later than 1600 CET.
Oct 17, 13:22 CEST
Update - In the period between 11:00 and 12:00 CET we will move those of our customers that struggles the most to new servers. A consequence of this is that you will have to login again in this period. We apologize for the inconvenience.
Oct 17, 10:31 CEST
Update - Today, we will continue to add additional front end servers. They will start to take effect gradually.  We will continue to monitor the application and investigate logs. We are also working on identifying and changing code related to the issue. 
We will post a new message at October 17th at  14.00
Oct 17, 10:00 CEST
Update - We monitor the solution to check that the actions that are taken has effect. Next update October 17th at 10:00.
Oct 17, 03:02 CEST
Update - The additional front-end servers that were added earlier will gradually take effect. We will continue to scale the infrastructure until we have the wanted performance. In parallel we are investigating logs and code to identify if we have issues related to the application.
Oct 16, 16:18 CEST
Update - We have deployed additional front-end servers and gradually this will help users throughout the day. We are still investigating the root cause for this incident.
Oct 16, 14:21 CEST
Update - We continue monitoring the system and still investigating other possible causes. We will get back with more information.
Oct 16, 10:10 CEST
Update - We have identified possible cause and implementing a fix. Nevertheless we are still investigating other parts of the system and will get back with more information at 09:00.
Oct 15, 22:19 CEST
Update - We continue to investigate the performance issue that some of our customers are experiencing. We will get back with more information.
Oct 15, 19:03 CEST
Update - We continue to investigate the performance issue that some of our customers are experiencing. We will get back with more information at 19:00.
Oct 15, 16:54 CEST
Investigating - We are currently investigating a performance issue in Visma.net ERP.
Oct 15, 14:37 CEST
Update - We are still working to find the root cause of the issues. We have identified one possible cause that we are currently investigating further. We are now testing if implementing this will be a solution for the problem. More information will be posted as soon as we get it.

The service is stable but we still have some customers reporting synchronisation problems even when they retry after 10 minutes.
Synchronisation with Visma WebbTid requires the latest version (2.7) of Visma Tid. You can see the version number at the bottom right of the program.
Oct 19, 11:52 CEST
Update - We are still working to find the root cause of the issues. We have identified one possible cause that we are currently investigating further. A status update will be provided no later than 10 a.m. tomorrow.
The service is stable but we still have some customers reporting synchronisation problems even when they retry after 10 minutes.
Synchronisation with Visma WebbTid requires the latest version (2.7) of Visma Tid. You can see the version number at the bottom right of the program.
Oct 18, 15:23 CEST
Update - We are continuing to investigate this issue.
Oct 17, 15:50 CEST
Update - We are continuing to investigate for any further issues.
The service is stable but we have some customers who are getting synchronisation problems even when they retry after 10 minutes.
The synchronisation with Visma WebbTid requires the latest version (2.7) of Visma Tid. You can see the version number at the bottom right of the program.
Oct 15, 13:04 CEST
Update - We are continuing to investigate for any further issues.
The service is stable but we have some customers who are getting synchronisation problems even when they retry after 10 minutes.
The synchronisation with Visma WebbTid requires the latest version (2.7) of Visma Tid. You can see the version number at the bottom right of the program.
Oct 11, 15:05 CEST
Investigating - We are continuing to investigate for any further issues.
The service is stable but we have some customers who are getting synchronisation problems even when they retry after 10 minutes.
The synchronisation with Visma WebbTid requires the latest version (2.7) of Visma Tid. You can see the version number at the bottom right of the program.
Oct 10, 10:35 CEST
Update - We are continuing to monitor for any further issues.
The synchronisation with Visma WebbTid requires the latest version (2.7) of Visma Tid. You can see the version number at the bottom right of the program.
Oct 8, 11:12 CEST
Update - A fix has been implemented for the Apps and we are monitoring the results.
Oct 5, 14:39 CEST
Update - We are continuing to monitor for any further issues.
We have some problems with the Apps.
Oct 5, 11:06 CEST
Update - We are continuing to monitor for any further issues.
We have some problems with the Apps.
Oct 4, 09:50 CEST
Update - We are continuing to monitor for any further issues.
Oct 4, 09:46 CEST
Update - We are continuing to monitor for any further issues.
Oct 3, 10:25 CEST
Update - We are continuing to monitor for any further issues.
Oct 3, 10:24 CEST
Update - We are continuing to monitor for any further issues.
Oct 2, 15:51 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 13:55 CEST
Update - We are still investigating a recurring disruption in Visma WebbTid. We will keep this status page updated throughout the day.
Oct 1, 11:26 CEST
Update - The service is up and running, and we will keep monitoring to make sure the system stays stable. You might get logged out and have to log in again.
Sep 30, 17:38 CEST
Update - We are continuing to investigate this issue.
Sep 30, 17:36 CEST
Update - The service is up and running, but we are still working to make system more stable.
Sep 30, 14:59 CEST
Update - The service is up and running again, but we will keep monitoring to make sure the system stays stable.
Sep 30, 12:03 CEST
Update - We are still investigating a recurring disruption in Visma WebbTid. We will provide more information soon.
Sep 30, 11:27 CEST
Update - As part of our ongoing investigation into the recurring synchronization problem, the WebbTid service will be inaccessible for a period of approximately 5 minutes, starting at 10:45.
Sep 30, 10:39 CEST
Update - The service is up and running but has a recurring issue concerning synchronization. We will continue to investigate during the weekend.
Sep 28, 16:00 CEST
Update - The service is up and running but we will continue to investigate a recurring issue concerning synchronization. We will provide more information soon.
Sep 28, 11:38 CEST
Update - We are still investigating a recurring disruption in Visma WebbTid. We will provide more information soon.
Sep 28, 08:19 CEST
Update - We are continuing to investigate this issue.
Sep 27, 17:24 CEST
Update - We are continuing to investigate this issue.
Sep 27, 17:20 CEST
Update - We are continuing to investigate this issue.
Sep 27, 17:09 CEST
Update - We are continuing to investigate this issue.
Sep 27, 15:23 CEST
Investigating - We are still investigating a recurring disruption in Visma WebbTid. The service is up and running but some issues remain. We will provide more information soon.
Sep 27, 12:19 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 27, 09:17 CEST
Investigating - We are currently investigating a service disruption in Visma WebbTid. We will provide more information shortly.
Sep 27, 07:42 CEST
Visma.net ERP Operational
Visma.net Financials   Operational
Visma.net Logistics   Operational
Visma.net Project Accounting   Operational
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting   Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked   Operational
Visma eAccounting Time / Visma eEkonomi Tid   Operational
Visma eTax & Annual Report / Deklaration & Årsredovisning   Operational
Visma eAccounting External API   Operational
Visma Credit Check   Operational
Visma SMS   Operational
Payroll & HRM Operational
Visma.net Absence   Operational
Visma.net Employee Management   Operational
Visma.net Payslip   Operational
Visma.net Payroll   Operational
Visma.net Time   Operational
Visma Enterprise BI   Operational
Visma Payroll FI   Operational
Visma.net Expense   Operational
Visma EasyCruit   Operational
Visma.net Roster   Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor   Operational
Visma Advisor Period & Year   Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt   Operational
Visma Boardroom   Operational
Visma Mobile Apps Operational
Visma Attach   Operational
Visma Scanner   Operational
Visma Employee   Operational
Visma Manager   Operational
Visma Cloud Platform Operational
CP - Visma.net Platform   Operational
CP - Visma Online   Operational
CP - Visma Connect   Operational
CP - Integration Platform   Operational
CP - Master Data Management - MDM   Operational
CP - Visma Licensing Service - VLS   Operational
CP - Visma.net Integration   Operational
CP - Visma Common SMS   Operational
CP - Message Router   Operational
CP - Visma.net Store   Operational
CP - Visma Provisioning Gateway - PG2   Operational
Common Services Degraded Performance
CS - Visma.net Approval   Operational
CS - Visma AutoCollect   Operational
CS - Visma.net AutoInvoice   ? Operational
CS - Visma.net AutoPay   Operational
CS - Visma.net AutoReport   Operational
CS - Visma.net Cost Request   Operational
CS - Visma.net Insights   Operational
CS - Visma Severa   Operational
CS - Visma Lön Anställd   Operational
CS - Visma WebInvoice / Visma Webfaktura   Operational
CS - Visma Website / Webshop   Operational
CS - Support Panel   Operational
CS - Visma Credit Check   Operational
CS - Visma SMS   Operational
CS - Storegate Backup   Operational
CS - Visma.net InBox   Operational
CS - Common Image Repository   Operational
CS - Visma Storage   Operational
CS - Visma Maventa   Operational
CS - InExchange   Operational
CS - Visma Directe bankkoppeling   Operational
CS - Visma Bizweb   Operational
CS - AccountView.Net   Operational
CS - Visma WebbTid / WebTime   Degraded Performance
CS - Notification Center Service   Operational
CS - Visma AutoInvoice   Operational
Visma Fivaldi Operational
Visma Fivaldi   Operational
Service Portal   Operational
e-conomic Operational
e-conomic REST API   Operational
e-conomic web application   Operational
e-conomic SOAP API   Operational
e-conomic deployments   Operational
Visma Netvisor Operational
Visma Netvisor   Operational
Visma Netvisor Integration   Operational
Visma Welfare Operational
Visma Flyt Sampro   Operational
Visma Flyt PPT   Operational
Visma Flyt BVV   Operational
Visma Flyt Omsorg   Operational
Visma Flyt Sikker Sak   Operational
Visma Flyt Skole   Operational
Tripletex   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2018

No incidents reported today.

Oct 17, 2018
Resolved - This issue has now been resolved. We will investigate why this happened and take actions to make sure this won't happen again. Sorry for the inconvenience caused by this.
Oct 17, 20:31 CEST
Update - We are continuing to work on a fix for this issue.
Oct 17, 15:14 CEST
Identified - We have identified the issue and are working on a solution.
Oct 17, 15:12 CEST
Investigating - When accessing a website or a webshop you might get a message saying "Your connection is not private". We are investigating this.
Oct 17, 13:19 CEST
Completed - The scheduled maintenance has been completed.
Oct 17, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 01:00 CEST
Scheduled - During this time all services will be unavailable due to infrastructure maintenance. We apologize for any inconvenience this may cause you.
Oct 11, 11:20 CEST
Completed - The scheduled maintenance has been completed.
Oct 17, 00:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:30 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 16, 15:51 CEST
Scheduled - We will be undergoing scheduled maintenance during 16th October 2018.; 23:30 - 02:30 CEST for autopay.visma.net .
Oct 16, 10:00 CEST
Oct 16, 2018
Completed - The scheduled maintenance has been completed.
Oct 16, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:30 CEST
Scheduled - We will be undergoing scheduled maintenance during 2018-10-16 22:30/23:30 for Visma.net Absence. Version will be installed 1.36
Oct 16, 21:54 CEST
Completed - The scheduled maintenance has been completed.
Oct 16, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 16.10.2018 21:00 CEST - 23:00 CEST.
Oct 16, 13:40 CEST
Resolved - The issue has been resolved and the service is up and running.
Oct 16, 09:39 CEST
Investigating - We are currently investigating an issue in Visma AutoInvoice. When sending an invoice you will receive an error saying "Error 400. Please try again later".
This incident effects customers in Visma eAccounting and Visma Administration.
Oct 16, 09:11 CEST
Oct 14, 2018
Completed - The scheduled maintenance has been completed.
Oct 14, 23:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 CEST
Scheduled - Security updates for Visma.net Expense
Oct 13, 23:58 CEST
Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Completed - The scheduled maintenance has been completed.
Oct 11, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 11.10.2018/21:00-23:00.
Oct 11, 11:54 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Oct 11, 18:23 CEST
Update - We are continuing to monitor for any further issues.
Oct 11, 17:25 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Oct 11, 17:25 CEST
Identified - We have identified the cause of the incident and are currently working on finding a solution for this.
Oct 11, 17:24 CEST
Update - We are continuing to investigate this issue.
Oct 11, 17:23 CEST
Investigating - We are currently investigating a service disruption in Visma.net Payroll. We will provide more information shortly. Other services affected include Talent + eAccounting + Employee Management
Oct 11, 16:40 CEST
Oct 10, 2018
Resolved - The issue is now resolved and the service is up and running as normal.
Oct 10, 21:35 CEST
Update - We are continuing to monitor for any further issues.
Oct 10, 21:27 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Oct 10, 21:25 CEST
Investigating - We are currently investigating a service disruption in Visma.Net Payroll FI. We will provide more information shortly.
Oct 10, 20:46 CEST
Completed - The scheduled maintenance has been completed.
Oct 10, 02:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 10/10/2018 01:00 CEST - 2:30 CEST. During this time interval we expect up to 5 minutes of downtime which affects signing in to all services, for example Visma.net, Visma Online, Severa, Community.
Oct 9, 13:47 CEST
Completed - The scheduled maintenance is completed.
Oct 10, 01:54 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 2018-10-10 01:00 - 03:00 CET
Oct 9, 13:33 CEST
Oct 9, 2018
Completed - The scheduled maintenance has been completed.
Oct 9, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:30 CEST
Scheduled - We will be undergoing scheduled maintenance during 2018-10-09 22:30 / 23:30. Will be installed new version 1.36
Oct 9, 15:17 CEST
Resolved - We have verified the fix from Sparebank 1/Evry, and from this morning everything looks good.
Oct 9, 08:30 CEST
Monitoring - A fix will be released by Sparebank 1/Evry tomorrow morning.
If customers are troubled by many un-matched incoming payments they may contact us and request the incoming payments sent again with the correct references. See message in Visma.net AutoPay on how to do this.
Oct 8, 15:03 CEST
Investigating - We have detected that the latest incoming payment information we have received from Evry are missing important information regarding incoming payment references, and this makes matching in your system difficult.

We have been discussing the problem with Evry, and they will have a fix ready tomorrow.
We are also discussing what we can do to help customers that have received incoming payments without references.

This impacts only Sparebank 1 customers in Norway using the new formats (ISO20022).
Oct 8, 10:28 CEST
Oct 8, 2018
Resolved - The incident has now been resolved.
Oct 8, 11:13 CEST
Monitoring - A fix has been implemented, now it works fine to post to ledger again. We are monitoring the results.
Oct 8, 11:04 CEST
Identified - We have identified the problem and are working on implementing the fix.
Oct 8, 10:50 CEST
Update - We are working on solving the problem as fast as possible together with our service provider, sorry for the inconvenience this may cause you.
Oct 8, 10:43 CEST
Update - We are continuing to investigate this issue.
Oct 8, 10:21 CEST
Investigating - We are currently investigating a service disruption in Visma eAccounting. The problem shows itself when pressing post to ledger. We will provide more information shortly.
Oct 8, 10:21 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Oct 8, 11:06 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Oct 8, 11:00 CEST
Investigating - We are currently investigating a service disruption in Visma.net services. We will provide more information shortly.
List all collateral services affected:
- Visma.net ERP
- Visma.net Expence
- Visma.net Payroll FI
- Integration Platform
Oct 8, 10:59 CEST
Resolved - No additional cases have been noticed, so the incident seems to be an isolated one. Actions to prevent this in the future will be taken.
Oct 8, 10:00 CEST
Identified - We have been notified about a scanning incident at a Swedish sub-supplier that has caused at least one occurrence of multiple invoices being scanned into and delivered as a single PDF/ invoice. We are investigating this further together with the sub supplier, also to make sure measures are taken to prevent such an error in the future.
Oct 5, 13:20 CEST
Oct 7, 2018
Completed - The scheduled maintenance has been completed.
Oct 7, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:30 CEST
Scheduled - We will be undergoing scheduled maintenance during on Sunday 7th of October 2018, 01:30 AM GMT. This will cause about 2 hour downtime to Visma Severa which means that system cannot be used and integrations will no work during this time
Oct 3, 09:34 CEST
Completed - The update has been successfully completed.
Oct 7, 00:51 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 7, 00:50 CEST
Update - The update has been successfully completed.
Oct 7, 00:50 CEST
Update - The update has been successfully completed.
Oct 7, 00:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 6th October 2018.; 20:00 - 22:00 CET for autopay.visma.net .
Oct 6, 19:35 CEST
Oct 6, 2018
Resolved - The issue is now resolved and the sync to Visma Administration and Accountview is working.
Oct 6, 17:19 CEST
Update - We´re investigating the incident in Financial Overview, affecting customers in Visma Administration (SE) and Account View (NL). Exporting data from eAccounting service or uploading of SIE file is not affected. We recommend all customers in Visma Administration to upload a SIE-file until this incident is solved.

We continue to inform direct to affected customers in their system (Administration or Accountview).

We apologize for any inconvenience this may cause.
Oct 6, 10:08 CEST
Identified - We have identified the cause of the incident and are currently working on finding a solution for this. Exporting data from Account View NL and Visma Administration SE services is not working at the moment.
Exporting data from eAccounting service to Financial Overview is not affected.
Oct 5, 16:30 CEST
Investigating - We are currently investigating a service disruption in Financial Overview. Exporting data from Account View NL and Visma Administration SE services is not working at the moment.
Exporting data from eAccounting service to Financial Overview is not affected.
Oct 5, 16:26 CEST
Completed - The scheduled maintenance has been completed.
Oct 6, 03:45 CEST
In progress - The scheduled maintenance is currently in progress.
Oct 5, 20:01 CEST
Scheduled - We will be undergoing extraordinary maintenance from Friday 05th of October 2018, 2000 CEST until Saturday 06th of October 2018, 0600 CEST. We apologize for the inconvenience.
Oct 4, 15:15 CEST