Update - We will scale out the database servers at 21:30 CET, there is a chance that some customers will experience up to 5 minutes of downtime.
Feb 19, 19:55 CET
Update - We are continuing to investigate this issue. The infrastructure fix that we applied had a temporary effect.
Feb 19, 14:00 CET
Update - Infrastructure change was implemented at 11:30 CET. We are continuing to monitor the application and investigate this issue.
Feb 19, 11:46 CET
Update - We will do an infrastructure change at 11:30 CET, it is possible that some of the customers will experience a small downtime.
Feb 19, 11:02 CET
Update - We are continuing to investigate this issue.
Feb 19, 09:51 CET
Investigating - We are currently investigating a service disruption in Visma.net ERP. Some of our customers are experiencing performance issues after last night release.
Feb 19, 09:38 CET
Monitoring - Some users are experiencing a delay in receiving updated Approval statuses inside Visma.net ERP/Financials. The delay is in average up to 1-2 hours.
We are monitoring the queue and will update this message if the queue length changes.
Feb 19, 14:34 CET
Visma.net ERP Degraded Performance
Visma.net Financials Degraded Performance
Visma.net Logistics Degraded Performance
Visma.net Project Accounting Degraded Performance
Visma.net ERP API Degraded Performance
Visma.net ERP - Approval integration Degraded Performance
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked Operational
Visma eAccounting Time / Visma eEkonomi Tid Operational
Visma eTax & Annual Report / Deklaration & Årsredovisning Operational
Visma eAccounting External API Operational
Visma Credit Check Operational
Payroll & HRM Operational
Visma.net Absence Operational
Visma.net Employee Management Operational
Visma.net Payslip Operational
Visma.net Payroll Operational
Visma.net Time Operational
Visma Enterprise BI Operational
Visma Payroll FI Operational
Visma.net Expense Operational
Visma EasyCruit Operational
Visma.net Roster Operational
Visma.net PayrollGO Operational
Visma.net PayrollSignUp Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor Operational
Visma Advisor Period & Year Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Operational
Visma Boardroom Operational
Visma Descartes Operational
Visma Mobile Apps Operational
Visma Attach Operational
Visma Scanner Operational
Visma Employee Operational
Visma Manager Operational
Visma Cloud Platform Operational
Visma.net ODP Operational
CP - Visma Online Operational
CP - Visma Connect Operational
CP - Integration Platform Operational
CP - Master Data Management - MDM Operational
CP - Visma Licensing Service - VLS Operational
CP - Visma Common SMS Operational
CP - Message Router Operational
CP - Visma.net Store Operational
Visma Provisioning Gateway - PG2 Operational
Transaction Data Broker Operational
CP - Common Landing Page Operational
Visma Provisioning Gateway - PG3 Operational
Visma Developer Portal Operational
Visma Transaction Storage Operational
Common Services Operational
CS - Visma.net Approval Operational
CS - Visma AutoCollect Operational
CS - Visma.net AutoInvoice Operational
CS - Visma.net AutoPay Operational
CS - Visma.net AutoReport Operational
CS - Visma.net Insights Operational
CS - Visma Lön Anställd Operational
CS - Visma WebInvoice / Visma Webfaktura Operational
CS - Visma Website / Webshop Operational
Visma Help Centre Operational
CS - Visma Credit Check Operational
CS - Visma SMS Operational
CS - Storegate Backup Operational
CS - Visma.net InBox Operational
CS - Common Image Repository Operational
CS - Visma Document Storage Operational
CS - Visma Maventa Operational
CS - InExchange Operational
CS - Visma Directe bankkoppeling Operational
CS - Visma Bizweb Operational
CS - AccountView.Net Operational
CS - Visma WebbTid / WebTime Operational
CS - Notification Service Operational
CS - Visma AutoInvoice eEkonomi/Administration Operational
CS - Visma Integratie Service NL ? Operational
Visma Webbfakturering SE Operational
Visma SmartScan Operational
Automatic Rostering Operational
Visma Fivaldi Operational
Visma Fivaldi Operational
Service Portal Operational
e-conomic Operational
e-conomic REST API Operational
e-conomic web application Operational
e-conomic SOAP API Operational
e-conomic deployments Operational
Visma Welfare & School Operational
Visma Flyt Sampro Operational
Visma Flyt PPT Operational
Visma Flyt BVV Operational
Visma Flyt Omsorg Operational
Visma Flyt Sikker Sak Operational
Visma Flyt Skole Operational
Visma Flyt Barnehage Operational
Visma Severa / Visma Project Management Operational
Visma Severa / Visma Project Management Operational
Visma Netvisor Operational
Visma Netvisor Operational
Visma Netvisor Integration Operational
Visma Movenium / Visma Entry Operational
Tripletex Operational
Tripletex Operational
Visma Tid Operational
Visma Flyt Ressursstyring Operational
Visma Flyt Timeplan Operational
Visma Business WE Operational
Visma Horizon & Visma HoP Operational
Visma Horizon Operational
Visma HoP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing scheduled maintenance during February 20th 2020, from 01:00 CET. We will perform various updates in our underlying infrastructure : Update RDS Aurora from 5.6 to 5.7 (TLS version deprecation).

We expect around 3 hours of downtime.

Provisioning of Talent LMS users (Add Talent LMS users in Visma Academy, Enteprise and Digital portals; Talent LMS user add/modify/delete in Visma Connect) will be unavailable.
Posted on Feb 13, 14:05 CET
Visma .NET AutoInvoice Feb 22, 09:00-10:30 CET
We will be undergoing scheduled maintenance during this time.
Posted on Feb 19, 09:50 CET
Scheduled maintenance for Visma.net ERP Mar 4, 23:00 - Mar 5, 03:00 CET
Our network provider will have a maintenance from Wednesday March 4th 23:00 to Thursday 5th 03:00 CET. During this time frame there may be disruptions in traffic towards Visma.net ERP. We apologize for inconvenience.
Posted on Feb 19, 15:31 CET
Past Incidents
Feb 19, 2020
Resolved - The issue is now resolved and the service is up and running as normal.
Feb 19, 07:12 CET
Identified - Issue was identified and we are currently working on the fix. We will provide more information shortly.
Feb 19, 07:01 CET
Update - We are continuing to investigate this issue. We will provide more information shortly.
Feb 19, 06:57 CET
Investigating - We are currently investigating a service disruption in Descartes Analysis. We will provide more information shortly. Users cannot login in Descartes Analysis.
Feb 19, 06:26 CET
Completed - The scheduled maintenance has been completed.
Feb 19, 03:37 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:53 CET
Scheduled - We will be undergoing scheduled maintenance on Wednesday, 19 February, 01:00-01:30 CET.
Feb 18, 14:56 CET
Completed - The scheduled maintenance is completed.
Feb 19, 00:59 CET
Update - Scheduled maintenance is still in progress.
Feb 19, 00:03 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 18, 22:40 CET
In progress - The scheduled maintenance is currently in progress.
Feb 18, 22:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Feb 17, 18:31 CET
Scheduled - We will be undergoing scheduled maintenance from Tuesday 18th of February, 2230 CET until Wednesday 19th of January, 0430 CET. We apologize for the inconvenience.
Feb 17, 14:25 CET
Completed - The scheduled maintenance has been completed.
Feb 19, 00:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 15:31 CET
Scheduled - We will be undergoing scheduled maintenance during 18.02.2020 from 22:00 to 00:00
Feb 18, 15:29 CET
Feb 18, 2020
Completed - The scheduled maintenance has been completed.
Feb 18, 23:07 CET
Verifying - Verification is currently underway for the maintenance items.
Feb 18, 22:59 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 22:30 CET
Scheduled - We will be undergoing scheduled maintenance on Tuesday, 18 February, 22:30-23:30 CET.

Visma eAccounting Payslip service may be unavailable during this period, in addition to activation/role assignments for XPlatform, Visma.net ERP(Financials), Visma.net Project Management(Severa), Visma.net Financial Overview, Tripletex AutoPay and integrating services.
Feb 13, 14:02 CET
Completed - The scheduled maintenance has been completed.
Feb 18, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:00 CET
Scheduled - The application will be updated Tuesday 18.02.2020 from 21.00 to 22.00. Down time during this period will be up to 10 minutes.
Feb 18, 11:57 CET
Resolved - BankID resolved the issue and sign in with BankID is now functional again. We are sorry for the inconvenience.
Feb 18, 10:28 CET
Update - Sign in with Norwegian BankID is not working due to problems on BankID side. Affected system: Visma Boardroom.
We will post when we have more information.
Feb 18, 09:49 CET
Investigating - Sign in with Norwegian BankID is not working due to problems on BankID side. Affected system: Visma Boardroom.
We will post when we have more information.
Feb 18, 09:45 CET
Resolved - The issue is now resolved and the service is up and running as normal.
Feb 18, 10:19 CET
Update - We are still working on a fix and will update the status when it's done.
Feb 18, 10:02 CET
Update - Issue was identified and we are still working on the fix. We will provide more information shortly.
Feb 18, 09:31 CET
Identified - Issue was identified and we are currently working on the fix. We will provide more information shortly.
Feb 18, 08:56 CET
Investigating - We are currently investigating a service disruption in Descartes Analysis. We will provide more information shortly. Users cannot login in Descartes Analysis.
Feb 18, 08:33 CET
Feb 17, 2020
Resolved - All Approval statuses inside Visma.net ERP/Financials are now updated
Feb 17, 18:29 CET
Monitoring - Some users experience delay in receiving updated Approval statuses inside Visma.net ERP/Financials. The delay is in average up to 1-2 hours. We are monitoring the queue and will update this message when the queue length changes. We expect the Approval integration will be back to normal operation around 20:00 CET today.
Feb 17, 11:52 CET
Feb 16, 2020
Completed - The scheduled maintenance has been completed.
Feb 16, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 00:00 CET
Scheduled - Our network provider will have a maintenance on Sunday February 16th between 00:00 and 04:00 CET to increase bandwidth capacity. During this time frame there may be short disruptions in traffic towards Visma.net ERP and possibly a 30 minute downtime. We apologize for inconvenience .
Feb 3, 09:57 CET
Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:01 CET
Scheduled - The application will be updated Thursday 13.02.2020 from 21.00 to 22.00. Down time during this period will be up to 10 minutes.
Feb 13, 15:04 CET
Completed - The scheduled maintenance has been completed.
Feb 13, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 01:30 CET
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Feb 13, 00:11 CET
Feb 12, 2020
Completed - The scheduled maintenance has been completed.
Feb 12, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 CET
Scheduled - We will be undergoing scheduled maintenance every second Wednesday of the month from 18:00 with a duration of 1-2 hours. In this period there may be partial outage and instabilities.
Feb 12, 10:13 CET
Resolved - This incident has been resolved.
Feb 12, 15:36 CET
Monitoring - The problem is resolved - performance is back to normal again. We keep monitoring.
Feb 12, 15:12 CET
Update - We are continuing to investigate this issue.
Feb 12, 14:48 CET
Investigating - We are currently investigating degraded performance Advisor Perio&Year. We will provide more information shortly. The system works, but responds slow.
Feb 12, 14:48 CET
Completed - The scheduled maintenance has been completed.
Feb 12, 02:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 01:30 CET
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Feb 12, 00:11 CET
Feb 11, 2020
Completed - The scheduled maintenance has been completed.
Feb 11, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 21:00 CET
Scheduled - The application will be updated Tuesday 11.02.2020 from 21.00 to 22.00. Down time during this period will be up to 10 minutes.
Feb 11, 15:06 CET
Resolved - The issue is now resolved and the service is up and running as normal.
Feb 11, 14:03 CET
Investigating - We are currently investigating a service disruption in Visma Lön Anställd. We will provide more information shortly.
Feb 11, 13:54 CET
Completed - The scheduled maintenance has been completed.
Feb 11, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 00:30 CET
Scheduled - The Norwegian Digitalisation Agency (Digitaliseringsdirektoratet) have planned maintenance for the service ID-porten, used for authentication for Visma Flyt Skole, Visma Flyt Barnehage og Visma Flyt Sampro. They expect the service to be unavailable for the whole scheduled period. For further details: https://samarbeid.difi.no/driftsmeldinger/id-porten-vedlikehald-1102.
Feb 6, 10:15 CET
Completed - The scheduled maintenance has been completed.
Feb 11, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 00:30 CET
Scheduled - The Norwegian Digitalisation Agency (Digitaliseringsdirektoratet) have planned maintenance for the service ID-porten, used for authentication for Visma Flyt applications. They expect the service to be unavailable for the whole scheduled period. For further details: https://samarbeid.difi.no/driftsmeldinger/id-porten-vedlikehald-1102.

We encourage our customers to make sure that alternative login is activated for all employees that are dependent on login to a Flyt service during this period.
Feb 6, 09:07 CET
Feb 10, 2020
Resolved - All Approval statuses inside Visma.net ERP/Financials are now updated.
Feb 10, 19:40 CET
Update - We expect users will experience this delay in receiving Approval statuses inside Visma.net ERP/Financials until around 20:00 CET tonight. New updates will be posted when we know more.
Feb 10, 12:13 CET
Monitoring - Some users are experiencing a delay in receiving updated Approval statuses inside Visma.net ERP/Financials. The delay is in average up to 1-2 hours.
We are monitoring the queue and will update this message if the queue length changes.
Feb 10, 11:01 CET
Resolved - Issue has been fixed.
Feb 10, 15:43 CET
Investigating - We are currently investigating a service disruption in Visma Severa / Visma Project Management SOAP API. This causes issues in integrations that uses SOAP API.
Feb 10, 12:23 CET
Completed - The scheduled maintenance has been completed.
Feb 10, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 18:00 CET
Scheduled - Due to necessary maintenance, Visma Help Centre documentation will be unavailable for some hours between February 7th evening till February 10th morning as follows:
- Norwegian documentation : unavailable from Friday February 7th at 18 CET. Should be back again by Saturday morning.
- Danish, Finnish and Dutch: unavailable for some hours day time Saturday February 8th
- Swedish: unavailable from Saturday February 8th at 18 CET. Should be back again by Sunday around noon.
- German, French and Latvian: unavailable for some hours day time Sunday February 9th
- English: unavailable from Sunday 13 CET. Should be back again by Monday morning.

The Help Centre itself will be available during the whole time. Other languages than the one being addressed at any moment will be available.
Feb 5, 12:39 CET
Feb 9, 2020

No incidents reported.

Feb 8, 2020
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 8, 22:12 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 20:01 CET
Scheduled - We will be undergoing scheduled maintenance during [Date/Time period]. [Optional: List all collateral services affected]
Feb 7, 15:11 CET
Feb 7, 2020
Resolved - This incident has been resolved.
Feb 7, 16:26 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 7, 14:24 CET
Investigating - We are currently investigating a service disruption in Visma Severa / Visma Project Management SOAP API. This causes issues in integrations that uses SOAP API.
Feb 7, 12:30 CET
Resolved - The issue is now resolved and the service is up and running as normal.
Feb 7, 13:24 CET
Monitoring - The service is up and running again as normal. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Feb 7, 12:40 CET
Investigating - We are currently investigating a service disruption in Visma Descartes. We will provide more information shortly.
Feb 7, 12:31 CET
Completed - The scheduled maintenance has been completed.
Feb 7, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 01:30 CET
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Feb 7, 00:11 CET
Feb 6, 2020
Completed - The scheduled maintenance has been completed.
Feb 6, 21:55 CET
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 6, 21:54 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 21:00 CET
Update - We will be undergoing scheduled upgrade during February 6th - between 21.00 and 23:00. Expected downtime could be up to 30 minutes.
Jan 28, 20:57 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 28, 20:50 CET
Scheduled - We will be undergoing scheduled upgrade during February 6th -- between 21.00 and 23:00. Expected downtime could be up to 30 minutes.
Jan 28, 15:09 CET
Resolved - All Approval statuses inside Visma.net ERP/Financials are now updated.
Feb 6, 19:28 CET
Monitoring - Some users are experiencing a delay in receiving updated Approval statuses inside Visma.net ERP/Financials. The delay is in average up to 1-2 hours.
We are monitoring the queue and will update this message if the queue length changes
Feb 6, 11:54 CET
Resolved - Visma.net ERP is operational.
Feb 6, 14:17 CET
Monitoring - We are currently monitoring Visma.net ERP while Visma Connect is having issues with their service. Our monitoring shows that Visma.net ERP is operational.
Feb 6, 14:03 CET
Resolved - We have identified the cause of the incident and have fixed the root cause
Sign in is working as expected.
Feb 6, 14:10 CET
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Feb 6, 14:06 CET
Investigating - We are currently investigating a service disruption in Visma Connect. We will provide more information shortly. It is not possible to log in to Visma online services like Visma eAccounting, Visma Advisor, Descartes etc and it is not possible to log in to Visma Severa either.

Visma Advisor user - so for those who are using that they can still reach customers and continue working with them in our services.
Feb 6, 13:34 CET
Resolved - This incident has been resolved.
Feb 6, 09:23 CET
Monitoring - The service is up and running again, and we are monitoring the result.
Feb 6, 09:15 CET
Identified - We are currently working on implementing a fix that will solve the problem.
Feb 6, 08:49 CET
Update - We are still investigating to find out what is causing the disruption. We are sorry for the inconvenience this may cause you.
Feb 6, 08:31 CET
Investigating - We are currently investigating a service disruption in Visma eAccounting. We will provide more information shortly.
Feb 6, 08:10 CET
Completed - The scheduled maintenance has been completed.
Feb 6, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 01:31 CET
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Feb 6, 00:11 CET
Feb 5, 2020
Resolved - All Approval statuses inside Visma.net ERP/Financials are now updated.
Feb 5, 19:01 CET
Monitoring - Some users are experiencing a delay in receiving updated Approval statuses inside Visma.net ERP/Financials. The delay is in average up to 1-2 hours.
We are monitoring the queue and will update this message if the queue length change
Feb 5, 15:48 CET
Resolved - We have resolved the incident. The service is back functional. We will continue to monitor today.
Feb 5, 08:47 CET
Identified - We have identified the issue. There is a configuration problem. We will fix it and update here afterwards.
Feb 5, 08:41 CET
Investigating - We are currently investigating a service disruption in Visma Notification Service. We will provide more information shortly. Is not possible to get notifications in this moment.
Feb 5, 08:14 CET
Completed - The scheduled maintenance has been completed.
Feb 5, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:30 CET
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Feb 5, 00:11 CET