All Systems Operational
Visma.net ERP Operational
Visma.net Financials Operational
Visma.net Logistics Operational
Visma.net Project Accounting Operational
Visma.net ERP API Operational
Visma.net ERP - Approval integration Operational
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked Operational
Visma eAccounting Time / Visma eEkonomi Tid Operational
Visma eAccounting External API Operational
Visma Credit Check Operational
Payroll & HRM Operational
Visma.net Absence Operational
Visma.net Employee Management Operational
Visma.net Payslip Operational
Visma.net Payroll Operational
Visma.net Time Operational
Visma Enterprise BI Operational
Visma Payroll FI Operational
Visma.net Expense Operational
Visma EasyCruit Operational
Visma.net Roster Operational
Visma.net PayrollGO Operational
Visma.net SignUpWizard Operational
Payroll Public API Operational
HRM Analytics Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor Operational
Visma Advisor Period & Year Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Operational
Visma eTax & Annual Report / Deklaration & Årsredovisning Operational
Visma Mobile Apps Operational
Visma Attach Operational
Visma Scanner Operational
Visma Employee Operational
Visma Manager Operational
Visma Cloud Platform Operational
Visma.net ODP Operational
CP - Visma Online Operational
CP - Visma Connect Operational
CP - Integration Platform Operational
CP - Master Data Management - MDM Operational
CP - Visma Licensing Service - VLS Operational
CP - Visma Common SMS Operational
CP - Message Router Operational
CP - Visma.net Store Operational
Visma Provisioning Gateway - PG2 Operational
Transaction Data Broker Operational
CP - Common Landing Page Operational
Visma Provisioning Gateway - PG3 Operational
Visma Developer Portal Operational
Visma Transaction Storage Operational
Common Services Operational
CS - Visma.net Approval Operational
CS - Visma AutoCollect Operational
CS - Visma.net AutoInvoice Operational
CS - Visma.net AutoPay Operational
CS - Visma.net AutoReport Operational
CS - Visma.net Insights Operational
CS - Visma Lön Anställd Operational
CS - Visma WebInvoice / Visma Webfaktura Operational
CS - Visma Website / Webshop Operational
Visma Help Centre Operational
CS - Visma Credit Check Operational
CS - Visma SMS Operational
CS - Storegate Backup Operational
CS - Common Image Repository Operational
CS - Visma Document Storage Operational
CS - Visma Maventa Operational
CS - InExchange Operational
CS - Visma Directe bankkoppeling Operational
CS - Visma Bizweb Operational
CS - AccountView.Net Operational
CS - Visma WebbTid / WebTime Operational
CS - Notification Service Operational
AutoInvoice eEkonomi/Administration SE Operational
CS - Visma Integratie Service NL ? Operational
Visma Webbfakturering SE Operational
Visma SmartScan Operational
Automatic Rostering Operational
AutoInvoice eAccounting / ePasseli NO/FI/NL Operational
Visma Descartes ? Operational
Visma Boardroom Operational
Scancloud Operational
Visma Fivaldi Operational
Visma Fivaldi Operational
Service Portal Operational
e-conomic Operational
e-conomic REST API Operational
e-conomic web application Operational
e-conomic SOAP API Operational
e-conomic deployments Operational
Visma Welfare & School Operational
Visma Flyt Sampro Operational
Visma Flyt Samspill Operational
Visma Flyt PPT Operational
Visma Flyt BVV Operational
Visma Flyt Omsorg Operational
Visma Flyt Sikker Sak Operational
Visma Flyt Skole Operational
Visma Flyt Barnehage Operational
Visma Severa / Visma Project Management Operational
Visma Severa / Visma Project Management Operational
Visma Netvisor Operational
Visma Netvisor Operational
Visma Netvisor Integration Operational
Visma Movenium / Visma Entry Operational
Tripletex Operational
Tripletex Operational
Visma Tid (minTimeliste) ? Operational
Visma Flyt Ressursstyring Operational
Visma Flyt Timeplan Operational
Visma Business WE Operational
Visma Horizon & Visma HoP Operational
Visma Horizon Operational
Visma HoP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 11:49 CEST
Scheduled - We will be undergoing scheduled maintenance during 07-10-2020 01:00-01:30. We will perform service reliability improvements, we expect to have a maximum of 5 minutes of downtime during this time.
Signin with Visma Net, Visma Online, Visma Severa, Visma Community, e-conomic and others might be affected.
Sep 23, 11:39 CEST
Past Incidents
Sep 23, 2020

No incidents reported today.

Sep 22, 2020
Completed - The scheduled maintenance has been completed.
Sep 22, 23:10 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 22, 23:06 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:32 CEST
Scheduled - We will be undergoing scheduled maintenance on Tuesday, 22 September, 22:30-23:30 CET.

We expect the total downtime to be around 1 hour.

Visma eAccounting Payslip service may be unavailable during this period, in addition to activation/role assignments for XPlatform, Visma.net ERP(Financials), Visma.net Project Management(Severa), Visma.net Financial Overview, Tripletex AutoPay and integrating services.

We apologize for the inconvenience.
Sep 18, 12:16 CEST
Sep 21, 2020
Completed - The scheduled maintenance has been completed. A minor version 8.25.49.1015 has been released.
Sep 21, 22:42 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 22:30 CEST
Update - Tonight, September 18th, we have released a minor update on Visma.net erp.
The update will correct the issue where some customers are experiencing issues with outgoing payments for bank accounts with type Bankgiro, Plusgiro,Giro and FIK.
We still plan a patch for September 21st.
Sep 18, 16:59 CEST
Scheduled - On Monday 21st September, we are releasing a minor version. Some customers have experienced the following

1. Issues with the creation of outgoing payments
2. Issues related to releasing a Sales order invoices
3. Issues related to sending invoices to Auto Invoice

These issues will be solved on Monday’s version.
Sep 18, 15:03 CEST
Resolved - This incident has been resolved.
Sep 21, 22:12 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 22:00 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 21, 21:49 CEST
Investigating - We are currently investigating an issue in Visma eAccounting. Right now it can be difficult to create printouts of all sorts.
Sep 21, 21:45 CEST
Sep 20, 2020
Update - Cluster updates are done.
Sep 20, 02:15 CEST
Completed - The scheduled maintenance has been completed.
Sep 20, 02:00 CEST
Verifying - Cluster masters have been upgraded. Node pool upgrades are underway. So far all looks good.
Sep 20, 01:44 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 01:00 CEST
Scheduled - We will be upgrading our production cluster to run k82 1.16 to patch a CVE.

There might be some disruption to services while this is being done, there shouldn't be but unfortunately we saw some disruption while doing this to our staging env. So to be safe we are doing this in a service window. (Unfortunately k8s versions in google does not allow us to rollback, so we can't test it out more on staging)
Sep 17, 10:24 CEST
Sep 19, 2020

No incidents reported.

Sep 18, 2020
Completed - The scheduled maintenance has been completed.
Sep 18, 00:54 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 17, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 17, 14:41 CEST
Sep 17, 2020
Sep 16, 2020
Resolved - The scheduled maintenance is completed. [Optional: List all services that were updated as well as what new features were added.]
Sep 16, 22:20 CEST
Investigating - The scheduled maintenance is currently in progress.
Sep 16, 20:59 CEST
Resolved - This incident has been resolved.
Sep 16, 22:13 CEST
Investigating - Visma.net Integration Service is unavailable at the moment. We are currently investigating the issue. We will report back with more information shortly.
Sep 16, 21:09 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 16, 16:09 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 16, 16:00 CEST
Update - We have identified the cause of the incident and are currently working on finding a solution for this.
Sep 16, 15:31 CEST
Investigating - We are currently investigating an issue where our user interface fails to load, and the user is presented with a grey screen and a spinner.

We will report back with more information shortly.
Sep 16, 15:10 CEST
Completed - The scheduled maintenance is completed.
Sep 16, 04:46 CEST
Update - The scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 16, 04:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 22:30 CEST
Scheduled - We will be undergoing scheduled maintenance from Tuesday 15th of September, 22:30 CEST until September 16th, 04:30 CEST.
Sep 15, 14:56 CEST
Sep 15, 2020
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 15, 16:21 CEST
Update - We have identified the cause of the incident and are currently working on finding a solution for this.
Sep 15, 16:02 CEST
Investigating - We are currently investigating an issue.
Sep 15, 15:49 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 15, 08:33 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 14, 16:26 CEST
Update - We have identified the cause of the incident and are currently working on finding a solution. We will be back with more information shortly.
Sep 14, 16:24 CEST
Investigating - We are currently investigating an issue in Webfaktura. ODP users are not able to log in, for other users it works as normal. We will provide more information shortly.
Sep 14, 16:22 CEST
Sep 14, 2020
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 14, 15:16 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 14, 14:05 CEST
Update - We have identified the cause of the incident and are currently working on solving the problem. Expected downtime is approximately 30 minutes.
Sep 14, 13:15 CEST
Investigating - We are currently investigating a service disruption in Webfaktura. We will provide more information shortly.
Sep 14, 13:00 CEST
Resolved - This incident has been resolved.
Sep 14, 11:14 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 10:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 10:57 CEST
Investigating - We are currently investigating a service disruption in our provisioning flows when adding Talent LMS users into Visma Connect.
Visma Enteprise, Visma Digital and Visma SPCS applications(portals) are affected.

We will provide more information shortly.
Sep 14, 09:41 CEST
Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020
Postmortem - Read details
Sep 21, 15:24 CEST
Resolved - This incident has been resolved.
Sep 11, 15:56 CEST
Monitoring - We had a problem with one of our servers during the night and this has caused timeout problems for our users. Issue should be fixed now and we are monitoring the status.
Sep 11, 10:03 CEST
Resolved - This incident has been resolved.
Sep 11, 07:10 CEST
Investigating - We will be undergoing scheduled maintenance during 2020-09-10 20:00 - 22:00. Our services might be down up to 10 mins.
Sep 10, 12:05 CEST
Completed - The scheduled maintenance has been completed.
Sep 11, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Sep 11, 00:15 CEST
Sep 10, 2020
Completed - The scheduled maintenance has been completed.
Sep 10, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:01 CEST
Scheduled - The application will be updated on 10.09.2020 from 21:00 to 22:00. Down time during this period will be up to 10 minutes.
Sep 10, 13:11 CEST
Resolved - This incident has been resolved.
Sep 10, 17:07 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 13:16 CEST
Identified - We have now identified the root cause. We are going to deploy a fix at 13:00 CEST.
There maybe some small downtime and slowness during the deployment of fix.
Sep 9, 12:43 CEST
Investigating - We are currently investigating an issue Visma.net ERP.
Some of our users are having issues to login to their demo companies. We are currently working to fix this issue. We will come soon with an update.
Sep 9, 11:07 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 10, 17:03 CEST
Investigating - We are currently investigating an issue with uploading and approving payments to Visma.net AutoPay.
Sep 10, 15:52 CEST
Resolved - The incident has now been monitored for a while and it seems to work fine. Resolved.
Sep 10, 16:25 CEST
Monitoring - A fix has been implemented and we are monitoring.
Sep 10, 14:12 CEST
Investigating - We are currently investigating an issue in Visma Lön Anställd.
Sep 10, 13:42 CEST
Resolved - The issue is now resolved and the service is up and running as normal. They might need to log out and in of Visma.net AutoPay.
Sep 10, 15:33 CEST
Identified - Some Visma.net AutoPay companies have wrongly been marked "quarantined for deletion" because of expired licenses. We will fix this problem today.
Sep 10, 14:36 CEST
Resolved - This incident has been resolved.
Sep 10, 14:58 CEST
Update - We are continuing to monitor for any further issues.
Sep 10, 14:12 CEST
Monitoring - We haven't seen traces of performance issues last 2 hours. Please contacts support if you still are having issues. We are currently monitoring the system and working on other improvements.
Sep 10, 12:13 CEST
Update - Database has been upscaled, and currently we don't see any indications of performance issues. We are still working on finding the root cause of this. We hope the current setup makes it possible to work in the application. Again, sorry for the inconvenience.
Sep 10, 10:46 CEST
Update - We will restart the database, so we expect around 10 seconds downtime.
Sep 10, 09:38 CEST
Update - We did a few tweaks yesterday and will observe if this helps on the performance issues. Please supply support with detailed information if you still have issues. This helps us identity the root cause of the problem we see. Sorry for the inconvenience.
Sep 10, 08:35 CEST
Investigating - We are currently investigating this issue.
Sep 9, 09:09 CEST
Resolved - This incident has been resolved.
Sep 10, 06:09 CEST
Update - We are continuing to investigate this issue.
Sep 10, 06:07 CEST
Investigating - We are currently investigating an issue in Visma Website Webshop
Sep 10, 06:07 CEST
Sep 9, 2020
Resolved - The issue is now resolved and all missing files for all countries are fetched and processed.
Sep 9, 12:22 CEST
Investigating - We are missing incoming payments and account statements from Danske Bank for Norway, Sweden, and Denmark. We are currently working with a solution and estimate we will have fetched the missing files by tomorrow morning.
Sep 9, 11:15 CEST
Resolved - This incident has been resolved, the issue was due to problems in AWS in conjunction with a release.
Sep 9, 10:00 CEST
Investigating - We are currently investigating a service disruption in Visma Tid.
Sep 9, 09:08 CEST
Completed - The maintenance is completed and the infrastructure consolidation worked as expected.
Sep 9, 05:00 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 9, 04:52 CEST
Update - We have started to make changes to infrastructure. We expect to take longer than 4:00 CET.
Sep 9, 03:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 03:00 CEST
Scheduled - We will be undergoing scheduled maintenance on 9th of September starting 03:00 CET for 1 hour. We will consolidate our infrastructure during this maintenance window. During this period users will not receive notifications.
Sep 8, 14:49 CEST
Completed - The scheduled maintenance has been completed.
Sep 9, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 09-09-2020 01:00-04:00. We will perform Infrastructure upgrades, we don't expect downtime but it is possible to have a maximum to 5 minutes of downtime during this time.
Signin with Visma Net, Visma Online, Visma Severa, Visma Community, e-conomic and others might be affected.
Aug 25, 13:56 CEST
Postmortem - Read details
Sep 9, 07:26 CEST
Completed - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 9, 02:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:30 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 8, 11:46 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 8, 11:04 CEST
Scheduled - We will be undergoing scheduled maintenance from Tuesday 8th of September, 22:30 CEST until September 9th, 04:30 CEST. We apologize for the inconvenience.

Tonight, we will release Visma.net ERP 8.25 (200908).
Sep 8, 10:24 CEST