All Systems Operational
Visma.net ERP Operational
Visma.net Financials   Operational
Visma.net Logistics   Operational
Visma.net Project Accounting   Operational
Visma.net ERP API   Operational
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting   Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked   Operational
Visma eAccounting Time / Visma eEkonomi Tid   Operational
Visma eTax & Annual Report / Deklaration & Årsredovisning   Operational
Visma eAccounting External API   Operational
Visma Credit Check   Operational
Payroll & HRM Operational
Visma.net Absence   Operational
Visma.net Employee Management   Operational
Visma.net Payslip   Operational
Visma.net Payroll   Operational
Visma.net Time   Operational
Visma Enterprise BI   Operational
Visma Payroll FI   Operational
Visma.net Expense   Operational
Visma EasyCruit   Operational
Visma.net Roster   Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor   Operational
Visma Advisor Period & Year   Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt   Operational
Visma Boardroom   Operational
Visma Descartes   Operational
Visma Mobile Apps Operational
Visma Attach   Operational
Visma Scanner   Operational
Visma Employee   Operational
Visma Manager   Operational
Visma Cloud Platform Operational
CP - Visma.net Platform   Operational
CP - Visma Online   Operational
CP - Visma Connect   Operational
CP - Integration Platform   Operational
CP - Master Data Management - MDM   Operational
CP - Visma Licensing Service - VLS   Operational
CP - Visma Common SMS   Operational
CP - Message Router   Operational
CP - Visma.net Store   Operational
CP - Visma Provisioning Gateway - PG2   Operational
Transaction Data Broker   Operational
CP - Common Landing Page   Operational
Common Services Operational
CS - Visma.net Approval   Operational
CS - Visma AutoCollect   Operational
CS - Visma.net AutoInvoice   Operational
CS - Visma.net AutoPay   Operational
CS - Visma.net AutoReport   Operational
CS - Visma.net Cost Request   Operational
CS - Visma.net Insights   Operational
CS - Visma Severa   Operational
CS - Visma Lön Anställd   Operational
CS - Visma WebInvoice / Visma Webfaktura   ? Operational
CS - Visma Website / Webshop   Operational
CS - Support Panel   Operational
CS - Visma Credit Check   Operational
CS - Visma SMS   Operational
CS - Storegate Backup   Operational
CS - Visma.net InBox   Operational
CS - Common Image Repository   Operational
CS - Visma Storage   Operational
CS - Visma Maventa   Operational
CS - InExchange   Operational
CS - Visma Directe bankkoppeling   Operational
CS - Visma Bizweb   Operational
CS - AccountView.Net   Operational
CS - Visma WebbTid / WebTime   Operational
CS - Notification Service   Operational
CS - Visma AutoInvoice eEkonomi/Administration   Operational
CS - Visma Integratie Service NL   ? Operational
Visma Fivaldi Operational
Visma Fivaldi   Operational
Service Portal   Operational
e-conomic Operational
e-conomic REST API   Operational
e-conomic web application   Operational
e-conomic SOAP API   Operational
e-conomic deployments   Operational
Visma Netvisor Operational
Visma Netvisor   Operational
Visma Netvisor Integration   Operational
Visma Welfare & School Operational
Visma Flyt Sampro   Operational
Visma Flyt PPT   Operational
Visma Flyt BVV   Operational
Visma Flyt Omsorg   Operational
Visma Flyt Sikker Sak   Operational
Visma Flyt Skole   Operational
Visma Flyt Barnehage   Operational
Visma Movenium / Visma Entry   Operational
Tripletex Operational
Tripletex   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance for Sampro Production Jan 17, 21:00 - Jan 18, 00:00 CET
We will be undergoing scheduled maintenance during this time.
Posted on Jan 16, 08:47 CET
We will be undergoing a scheduled maintenance from Monday 21.01 05.00 CET to Monday 21.01 06.00 CET. Visitors will not be able to access your site and you will not be able to log in to the service to perform any changes.

We apologize for any inconvenience caused by this.
Posted on Jan 15, 10:01 CET
Past Incidents
Jan 17, 2019

No incidents reported today.

Jan 16, 2019
Resolved - The issue is now resolved and the service is up and running as normal.
Jan 16, 11:18 CET
Update - We are continuing to monitor for any further issues.
Jan 16, 09:51 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 09:51 CET
Update - We are continuing to investigate this issue.
Jan 16, 09:50 CET
Investigating - We are currently investigating a service disruption in Tripletex. We will provide more information shortly.
Jan 16, 09:48 CET
Completed - The scheduled maintenance has been completed.
Jan 16, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 01:00 CET
Scheduled - We will be undergoing scheduled maintenance during 16-01-2019 01:00-04:00.

We do not expect any downtime.
Jan 11, 09:30 CET
Completed - The scheduled maintenance is completed.
Jan 16, 01:59 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:30 CET
Scheduled - We plan to release a planned service-release of Visma.net ERP in tomorrow's maintenance window.
The maintenance window is scheduled to start Tuesday 15.01 22.30 CET and finish Wednesday 16.01 04.30 CET.
Jan 14, 19:57 CET
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 CET
Scheduled - Flyt Sampro will be under maintenance on 15.01.2019 from 21:00 CET for about 3 hours.
We apologize for any inconvenience this may cause you
Jan 15, 19:45 CET
Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 01:30 CET
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jan 15, 00:14 CET
Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 21:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 20:01 CET
Scheduled - We will be undergoing scheduled maintenance during Monday 14th of January, between 20:00 and 21:00. There might be som disruption during this time. All Visma Online services are affected.
Jan 11, 11:19 CET
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019
Resolved - The issue is now resolved and the service is up and running as normal.
Jan 10, 17:37 CET
Identified - We have some delays in the processing of incoming payments and status updates for outgoing payments in Norway and Sweden. (Data from several banks are delayed).

Everything will be processed today.
Jan 10, 13:04 CET
Jan 9, 2019
Resolved - The issue is now resolved and the service is up and running as normal.
Jan 9, 16:20 CET
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Jan 9, 15:57 CET
Update - We are continuing to investigate the issue and we'll keep you posted.
Jan 9, 15:40 CET
Investigating - We are currently investigating a service disruption in AccountView.Net. We will provide more information shortly.
Jan 9, 15:11 CET
Jan 8, 2019
Completed - The scheduled maintenance has been completed.
Jan 8, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:30 CET
Scheduled - We will be undergoing scheduled maintenance during 22:30 - 23:30
Jan 8, 16:09 CET
Completed - The scheduled maintenance has been completed.
Jan 8, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 22:30 CET
Scheduled - We will be undergoing scheduled maintenance during 22:30 - 23:00 08/01/2019 .All on-premise connections will be affected
Jan 8, 12:28 CET
Resolved - This incident has been resolved.
Jan 8, 07:48 CET
Update - All systems are operative, but some customers are experiencing Login issues caused by local browser cache
.
If you have problems with signing in to Visma eAccounting you can try the following steps:
1. Use Google Chrome or Firefox browser. Clear cache & delete cookies
- PC: (Ctrl + Shift + Delete) and reload browser
- Mac: (Cmd + Shift + R)
If this does not work, follow steps 2-3 or contact our support
2. Log in as usual through http://www.vismaonline.com or http://connect.visma.com with username and password
3. After step 2, copy and paste following link into a new tab in your browser
- Visma eAccounting: http://eaccounting.vismaonline.com
- Visma Website/-shop: https://www.yourvismawebsite.com/admin
- eAccounting Time: https://eatime.vismaonline.com/main
Dec 5, 13:31 CET
Update - All systems are operative, but some customers are experiencing Login issues caused by local browser cache
.
If you have problems with signing in to Visma eAccounting you can try the following steps:
1. Use Google Chrome or Firefox browser. Clear cache & delete cookies
- PC: (Ctrl + Shift + Delete) and reload browser
- Mac: (Cmd + Shift + R)
If this does not work, follow steps 2-3 or contact our support
2. Log in as usual through http://www.vismaonline.com or http://connect.visma.com with username and password
3. After step 2, copy and paste following link into a new tab in your browser
- Visma eAccounting: http://eaccounting.vismaonline.com
- Visma Website/-shop: https://www.yourvismawebsite.com/admin
- eAccounting Time: https://eatime.vismaonline.com/main
Dec 5, 10:23 CET
Update - If you have problems with signing in to Visma eAccounting you can try following steps:
1. Use Google Chrome or Firefox browser. Delete cookies (Ctrl + F5) and wait a few seconds.
If this does not work, follow steps 2-3 or contact our support.
2. Log in as usual through http://www.vismaonline.com or http://connect.visma.com with username and password.
3. After step 2, copy and paste following link into a new tab in your browser: http://eaccounting.vismaonline.com
Dec 4, 13:52 CET
Identified - We are opening this incident again since we are getting reports of customers having troubles signing in. We are investigating.
Dec 4, 12:51 CET
Monitoring - We have applied several fixes and will continue to add more. But for issues we are current seeing we have mitigations and we expect the services to be working.
Dec 4, 09:47 CET
Update - We will keep this incident open to investigate the issue more. We will report status Tuesday at 10.00 CET.
Dec 3, 16:31 CET
Update - We are continuing to roll out fixes and are monitoring the result.
Dec 3, 15:17 CET
Update - We are observing more user in the services, but we are still observing issues.
Dec 3, 14:04 CET
Update - We are deploying fixes now, from what we can see it now works to access the Saas services on your standard company. However switching company is an issue. We are rolling out several changes now.
Dec 3, 13:23 CET
Update - Our developers are working on finding a solution, we apologize for the inconvenience.
Dec 3, 11:11 CET
Update - Due to the nature of this issue it is working for some, while not working for others. Only some of our servers are having issues. We are working on a resolution.
Dec 3, 10:43 CET
Update - We are now able to reproduce the issue on our test environments and are now working on a solution.
Dec 3, 10:13 CET
Update - We are continuing to investigate this issue.
Dec 3, 10:00 CET
Update - We are continuing to investigate this issue.
Dec 3, 09:56 CET
Update - We have learn that this issue is now also affecting Saas Services as well. Still investigating.
Dec 3, 09:40 CET
Update - We are continuing to investigate this issue.
Dec 3, 09:16 CET
Update - We are still investigating this issue and are working on finding a resolution.
Dec 3, 09:15 CET
Investigating - We are currently investigating a service disruption in Visma Online. If is currently problem signing in using OnPrem solutions.
Dec 3, 08:57 CET
Jan 7, 2019
Postmortem - Read details
Jan 9, 14:11 CET
Resolved - This incident has been resolved.
Jan 7, 11:00 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 10:55 CET
Update - We are continuing to work on a fix for this issue.
Jan 7, 10:52 CET
Update - We are continuing to work on a fix for this issue.
Jan 7, 10:23 CET
Identified - We are working on fixing the issue. We will keep you posted about the progress.
Jan 7, 09:34 CET
Update - We are continuing to investigate the issue and we'll keep you posted.
Jan 7, 08:53 CET
Investigating - We are currently investigating a service disruption in Visma Connect. We will provide more information shortly.
Sign in not working for Visma.net, Visma Severa, Visma Online and others
Jan 7, 08:34 CET
Jan 6, 2019
Completed - The scheduled maintenance has been completed.
Jan 6, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 23:00 CET
Scheduled - We will be undergoing scheduled maintenance during 05 January 23:00 CET. During upgrade following functionality from Visma.net Store will not work: create customers and additional sale.
Jan 4, 15:04 CET
Jan 4, 2019

No incidents reported.

Jan 3, 2019
Resolved - All accounts have now been processed.
Jan 3, 12:51 CET
Monitoring - Configuration changes were applied to the system yesterday evening. We are processing the account statements we have received today.
We are working with the missing accounts from 27.12.2018 and 28.12.2018 and plan to fix this during today.
Jan 3, 08:59 CET
Identified - We have identified the cause of the incident and we plan to do some configuration to Visma.net AutoPay servers starting at 20:00 CET this evening to prevent this from happening again. Expected downtime is 1 hour.

We are also working on reprocessing the missing accounts, and hope we will be able to fix this during tomorrow.
Jan 2, 14:03 CET
Investigating - Not all account statements have been processed for Handelsbanken Sweden for 27.12.2018 and 28.12.2018.
This means that some customers are missing their account statements including incoming payments and status updates for outgoing payments. We are currently investigating the details behind this.
Jan 2, 10:03 CET
Resolved - The issue is now resolved and the service is up and running as normal.
Jan 3, 11:20 CET
Monitoring - The service is up and running . We will keep monitoring to ensure high quality.
Jan 3, 10:13 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 3, 10:13 CET
Investigating - We are currently investigating a service disruption in VLS. All Visma.net services might experience interruptions .
Jan 3, 07:18 CET