Update - We are continuing to monitor for any further issues.
Sep 14, 10:30 CEST
Update - There is currently some degraded performance in VFR. We are working on optimizing the performance.
Sep 13, 13:28 CEST
Monitoring - The issue has been identified and is being monitored.
Sep 6, 15:27 CEST
Investigating - We are currently investigating an issue in VFR regarding slow login and slow department selector.
Sep 6, 14:17 CEST
Visma.net ERP Operational
Visma.net ERP Operational
Visma.net ERP API Operational
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked Operational
Visma eAccounting Time / Visma eEkonomi Tid Operational
Visma eAccounting External API Operational
Payroll & HRM Operational
Visma.net Absence Operational
Visma.net Employee Management Operational
Visma.net Payslip Operational
Visma.net Payroll Operational
Visma.net Time Operational
Visma Payroll FI Operational
Visma.net Expense Operational
Visma EasyCruit Operational
Visma.net Roster Operational
Visma.net PayrollGO Operational
Visma.net SignUpWizard Operational
Payroll Public API Operational
HRM Analytics Operational
Visma.net Payroll UI NL Operational
Visma.net Employee Public API Operational
Visma.net DataImport Operational
Visma.net Organizations Public API Operational
Visma Lön Smart Operational
Visma.net HRM Netherlands (Talent) Operational
CS - Visma Lön Anställd Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor ? Operational
Visma Advisor Period & Year Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt ? Operational
Visma eTax & Annual Report / Deklaration & Årsredovisning Operational
Visma Horizon & Visma HoP Operational
Visma Horizon Operational
Visma HoP Operational
Visma Mobile Apps Operational
Visma Attach Operational
Visma Scanner Operational
Visma Employee Operational
Visma Manager Operational
Visma Cloud Platform Operational
Visma.net ODP Operational
CP - Visma Online Operational
CP - Visma Connect Operational
CP - Integration Platform Operational
CP - Master Data Management - MDM Operational
CP - Visma Licensing Service - VLS Operational
CP - Message Router Operational
CP - Visma.net Store Operational
Visma Provisioning Gateway - PG2 Operational
Transaction Data Broker Operational
CP - Common Landing Page Operational
Visma Provisioning Gateway - PG3 Operational
Visma Developer Portal Operational
Visma Transaction Storage Operational
Common Services Operational
CS - Visma.net Approval Operational
CS - Visma AutoCollect Operational
CS - Visma.net AutoInvoice Operational
CS - Visma.net AutoPay Operational
CS - Visma.net AutoReport Operational
CS - Visma.net Insights Operational
CS - Visma WebInvoice / Visma Webfaktura Operational
CS - Visma Website / Webshop Operational
Visma Help Centre Operational
CS - Visma Credit Check Operational
CS - Visma SMS Operational
CS - Storegate Backup Operational
CS - Common Image Repository Operational
CS - Visma Document Storage Operational
CS - Visma Maventa Operational
CS - InExchange Operational
CS - Visma Directe bankkoppeling Operational
CS - Visma Bizweb Operational
CS - AccountView.Net Operational
CS - Visma WebbTid / WebTime Operational
CS - Notification Centre Operational
e-fakturering eEkonomi/Administration - Sweden only Operational
CS - Visma Integratie Service NL ? Operational
Machine Learning Assets Operational
AutoInvoice eAccounting / ePasseli NO/FI/NL Operational
Scancloud Operational
Visma Lön 300/600 Operational
Claims Validation Engine Operational
Online Samenstel Assistent NL Operational
Visma Fivaldi Operational
Visma Fivaldi Operational
Service Portal Operational
e-conomic Operational
e-conomic REST API Operational
e-conomic web application Operational
e-conomic SOAP API Operational
e-conomic deployments Operational
Visma Welfare & School Operational
Visma Flyt Sampro Operational
Visma Flyt Samspill Operational
Visma Flyt PPT Operational
Visma Flyt BVV Operational
Visma Flyt Omsorg Operational
Visma Flyt Sikker Sak Operational
Visma Flyt Skole Operational
Visma Flyt Timeplan Operational
Visma Flyt Barnehage Operational
Visma Assi Operational
Visma Flyt Arkiv Operational
Visma Min Barnehage Operational
Visma Severa / Visma Project Management Operational
Visma Severa / Visma Project Management Operational
Visma Netvisor Operational
Visma Netvisor Operational
Visma Netvisor Integration Operational
Visma Movenium / Visma Entry Operational
Tripletex Operational
Tripletex Operational
Visma Tid (minTimeliste) ? Operational
Visma Flyt Ressursstyring Operational
Visma Business WE Operational
Spend Cloud Operational
Spend Cloud Operational
Enterprise Plus Operational
Visma Enterprise BI Operational
Enterprise Plus Operational
Optimization Operational
Operational Route Planner Operational
Tactical Route Planner Operational
Automatic Rostering Operational
Visma Control Cloud Operational
Visma Control Cloud Operational
Visma DCE Cloud Operational
Visma DCE Cloud Operational
Visma.net ERP neXtGen Services Operational
Visma.net ERP Sales Order Service Operational
Visma.net ERP Payment Service Operational
Visma Periode & År / Visma Descartes / Visma Boardroom Operational
Visma Periode & År Operational
Visma Descartes Operational
Visma Boardroom Operational
Travel Data Operational
Travel Data Operational
Visma Draftit Operational
inloggad.draftit.se Operational
secure.draftit.se Operational
identity.draftit.se Operational
Visma Private Cloud Operational
Visma Private Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Webservers will be upgraded to latest OS on 28th of September between 20:00 and 21:00 CET. Downtime during this period will be up to 30 minutes.
Posted on Sep 23, 10:33 CEST
We will be undergoing scheduled maintenance during September 29 01:00 - 04:00. We will perform maintenance on the Visma Online that might temporarily affect some services.

We expect some downtime during this time.
Posted on Sep 27, 10:42 CEST
We will be undergoing scheduled maintenance during 06-10-2021 01:00-04:00. We will perform Infrastructure upgrades, we don't expect downtime but it is possible to have a maximum to 5 minutes of downtime during this time.
Posted on Sep 21, 12:54 CEST
Past Incidents
Sep 28, 2021

No incidents reported today.

Sep 27, 2021

No incidents reported.

Sep 26, 2021
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 26, 07:11 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 26, 06:47 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 06:29 CEST
Update - We have identified the cause of the incident and are currently working on finding a solution for this.
Our login component is not working after some AWS scheduled updates have been done to Redis, where we cache the local sessions. All users that want to use OnDemand applications are not able to log in. We are trying to find a solution to make the application work with the updates that have been done.
Sep 26, 06:20 CEST
Update - We're investigating a technical issue. Visma.net services unfortunately are unavailable.
Sep 26, 06:06 CEST
Investigating - We are currently investigating an issue in Visma.net (ODP).
Sep 26, 05:00 CEST
Sep 25, 2021
Resolved - Visma HoP mākoņpakalpojuma darbība atjaunota.
Sep 25, 13:05 CEST
Update - Horizon mākoņpakalpojuma darbība atjaunota
Sep 25, 11:53 CEST
Update - Problēma ir apzināta un tiek strādāts pie risinājuma.
Sep 25, 11:32 CEST
Identified - Pakalpojums nav pieejams, meklējam iemeslus.
Sep 25, 10:01 CEST
Sep 24, 2021
Completed - The scheduled maintenance has been completed.
Sep 24, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 24, 13:04 CEST
Postmortem - Read details
Sep 24, 14:16 CEST
Resolved - We have monitored the API throughout the day and performance is back to normal now.
Sep 24, 14:07 CEST
Monitoring - API performance has been more stable today. We continue to monitoring throughout the day.
Sep 24, 11:16 CEST
Investigating - We are currently investigating an issue related to API performance which can make some of the integrations to perform slower.
Sep 23, 14:43 CEST
Sep 23, 2021
Completed - The scheduled maintenance has been completed.
Sep 23, 21:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 21:03 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 23, 19:12 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 23, 19:11 CEST
Completed - The scheduled maintenance has been completed.
Sep 23, 20:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 2021-09-23 20:00 - 20:30. We expect the service to be unavailable for short periods of time during this period.
Sep 23, 11:15 CEST
Completed - The scheduled maintenance has been completed.
Sep 23, 16:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 16:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time. Customers might expect 10min downtime.
Sep 22, 12:49 CEST
Completed - The scheduled maintenance has been completed.
Sep 23, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 02:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Sep 23, 00:10 CEST
Sep 22, 2021
Resolved - This incident has been resolved.
Sep 22, 12:35 CEST
Update - We are continuing to monitor for any further issues.
Sep 22, 12:25 CEST
Update - Although this issue is resolved, we are awaiting some customer confirmations prior to closing this ticket. Monitoring looks that the dashboards are now accessible.
Sep 22, 12:01 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 07:53 CEST
Identified - We have identified the root cause and have planned a deployment to solve it during the evening (20-09-2021)
Sep 20, 17:51 CEST
Investigating - We are currently investigating this issue.
Sep 20, 16:32 CEST
Completed - The scheduled maintenance has been completed.
Sep 22, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 01:02 CEST
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 10:42 CEST
Scheduled - We will be undergoing scheduled maintenance for Notification Centre starting 01:00 AM CET. We expect some down time during this time interval.
Sep 21, 10:42 CEST
Sep 21, 2021
Resolved - The issue is now resolved and the service is up and running as normal.
Sep 21, 15:52 CEST
Update - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 21, 15:34 CEST
Update - The issue is now fixed.
Sep 21, 15:33 CEST
Monitoring - A fix has been implemented and we are monitoring the results. The Appstream fleet is currently at it's maximum capacity, and it's adding new instances as fast as possible. Due to a huge queue of users trying to start the basis modules at the same time, some users will still get a message about unavailable resources. It will take some time before we are back to a normal situation.

We will do what we can to prevent this from happening again.
Sep 21, 14:29 CEST
Update - We are still working on a fix for the issue.
Sep 21, 14:01 CEST
Update - We are still working on a fix for the issue.

New update in 30 minutes.
Sep 21, 12:45 CEST
Update - We are continuing to work on a fix for the issue.

New update in 30 minutes.
Sep 21, 11:32 CEST
Identified - We have an issue in Enterprise Plus where the Appstream fleet is not scaling up as it should. Users that have not already started Appstream ("basismodulene") will not be able to get an instance and open "basismodulene". We are working with the vendor to solve the issue.

New update in 30 minutes.
Sep 21, 11:07 CEST
Sep 20, 2021
Sep 19, 2021

No incidents reported.

Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 23:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 16, 09:24 CEST
Completed - The scheduled maintenance has been completed.
Sep 18, 20:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 20:00 - 20:10.
Sep 17, 15:50 CEST
Sep 17, 2021
Update - The scheduled maintenance has been completed.
Sep 17, 00:01 CEST
Completed - The scheduled maintenance has been completed.
Sep 17, 00:00 CEST
Verifying - Verification is currently underway for the maintenance items.
Sep 16, 22:35 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:02 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 14, 14:15 CEST
Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 23:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:01 CEST
Scheduled - Sampro and Samspill vil bli oppgradert 16.09.2021 kl. 22:00 CET. Systemet vil være utilgjengelig i noen minutter mens oppgraderingen pågår.

Besøk https://status.visma.com og klikk på “Visma Welfare and School” for å få oppdatert informasjon.
Sep 16, 12:05 CEST
Completed - The scheduled maintenance has been completed.
Sep 16, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:30 CEST
Scheduled - The application will be updated on 16th of September between 20:30 and 21:30 CET. Downtime during this period will be up to 10 minutes.
Sep 16, 11:35 CEST
Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 23:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 21:06 CEST
Scheduled - We will be undergoing scheduled maintenance during 21:00-23:00 CET
Sep 15, 21:02 CEST
Completed - The scheduled maintenance has been completed.
Sep 15, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 02:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Sep 15, 00:10 CEST
Completed - The scheduled maintenance has been completed.
Sep 15, 01:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance for Visma Notification Centre on Wednesday 15 of September starting 01:00 AM CET. The expected downtime is 5 minutes.
Sep 14, 13:31 CEST
Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 20:45 CEST
Scheduled - We will be undergoing scheduled maintenance during 2021-09-14 20:45-21:00
Sep 14, 09:00 CEST
Resolved - This incident has been resolved.
Sep 14, 08:55 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 9, 06:55 CEST
Investigating - We are currently investigating an issue in Visma Draftit (inloggad.draftit.se)
Sep 9, 03:45 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 02:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Sep 14, 00:10 CEST