Identified - The transactions from ING Bank are delayed. ING does not expect to deliver the transactions before 12:00. We will post an update as soon as we receive the transactions from the bank
Jun 20, 2024 - 08:18 CEST
Visma.net ERP Operational
Visma.net ERP Operational
Visma.net ERP API Operational
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting Operational
Visma eAccounting External API Operational
Visma eEkonomi Deklaration & Årsredovisning/Årsbokslut ? Operational
Visma Skatt & Bokslut Pro Operational
Visma.net Payroll Norway Operational
Visma.net Calendar Time Operational
Visma.net Calendar Absence Operational
Visma.net Calendar Roster ? Operational
Employee Management Operational
Employee Public API Operational
Data Import Operational
Organizations Public API Operational
Visma.net Payroll Norway Operational
Payroll Norway API Operational
HRM Analytics Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Operational
Visma Horizon & Visma HoP Operational
Visma Horizon Operational
Visma HoP Operational
Visma Mobile Apps Operational
Visma Attach Operational
Visma Scanner Operational
Visma Employee Operational
Visma Manager Operational
Visma Cloud Platform Operational
Visma.net ODP ? Operational
CP - Visma Online Operational
CP - Visma Connect Operational
CP - Integration Platform Operational
Visma.net Gateway Operational
CP - Master Data Management - MDM Operational
CP - Visma Licensing Service - VLS Operational
CP - Message Router Operational
CP - Visma.net Store Operational
Transaction Data Broker Operational
CP - Common Landing Page Operational
Visma Provisioning Gateway - PG3 Operational
Visma Developer Portal Operational
Visma Webhook Dispatcher Operational
Admin UI Operational
Visma.net Integrations Operational
Common Services Partial Outage
CS - Visma.net Approval Operational
CS - DocScan Operational
CS - Visma AutoCollect Operational
Maventa / Visma .net AutoInvoice Operational
CS - Visma.net AutoPay Operational
CS - Visma.net AutoReport Operational
CS - Visma WebInvoice / Visma Webfaktura Operational
CS - Visma Website / Webshop Operational
Visma Help Centre Operational
CS - Visma Credit Check Operational
CS - Storegate Backup Operational
CS - Common Image Repository Operational
CS - Visma Document Storage Operational
CS - Visma Maventa Operational
CS - InExchange Operational
CS - Visma Directe bankkoppeling Partial Outage
CS - Visma Bizweb Operational
CS - AccountView.Net Operational
CS - Visma WebbTid / WebTime Operational
e-fakturering eEkonomi/Administration - Sweden only Operational
CS - Visma Integratie Service NL ? Operational
Machine Learning Assets Operational
AutoInvoice eAccounting / ePasseli NO/FI/NL Operational
Scancloud Operational
Visma Lön 300/600 Operational
Online Samenstel Assistent NL Operational
Payroll Extension NO ? Operational
Bizweb Extension for Visma.net ERP NO ? Operational
AutoCollect Extension for Visma.net ERP NO ? Operational
Visma.net Payslip Operational
Visma.net Expense Operational
HRM Analytics Operational
Visma.net Expense Public Transaction API ? Operational
Effortless365 Operational
Visma Fivaldi & Visma Payroll Finland Operational
Visma Fivaldi Operational
Visma Fivaldi Service Portal Operational
Visma Fivaldi API Operational
Visma Payroll Finland Operational
Visma Payroll Finland API Operational
e-conomic Operational
e-conomic REST API Operational
e-conomic web application Operational
e-conomic SOAP API Operational
e-conomic deployments Operational
Flyt Welfare & Health Operational
Visma Flyt Samspill Operational
Visma Flyt PPT Operational
Visma Flyt BVV Operational
Visma Flyt Helse Operational
Visma Flyt Sikker Sak Operational
Visma Assi Operational
Visma Flyt Arkiv Operational
Flyt Barnevern Operational
Visma Flyt Route Planner Operational
Flyt Oppvekstadministrativt System (OAS) Operational
Visma Flyt Skole Operational
Visma Min Skole Operational
Visma Flyt Barnehage Operational
Visma Min Barnehage Operational
Visma Flyt Foresattportal Operational
Visma Flyt Elevportal Operational
Visma Flyt Timeplan Operational
Visma Severa / Visma Project Management Operational
Visma Severa / Visma Project Management Operational
Visma Netvisor Operational
Visma Netvisor Operational
Visma Netvisor Integration Operational
Visma Movenium / Visma Entry Operational
Tripletex Operational
Tripletex Operational
Business NXT Operational
Business NXT ERP ? Operational
Business NXT ERP API ? Operational
Business NXT Provisioning and migration platform Operational
Spend Cloud Operational
Spend Cloud Operational
Enterprise Plus Operational
Visma Enterprise BI Operational
Enterprise Plus Operational
Resolve Operational
Operational Route Planner Operational
Automatic Rostering Operational
Manual Route Planner ? Operational
Inventory Optimization Operational
Control Edge Operational
Control Edge Operational
Control Edge API Operational
Invoice Manager Operational
Visma.net ERP neXtGen Services Operational
Visma.net ERP Sales Order Service Operational
Visma.net ERP Payment Service Operational
Visma.net ERP Sales Order Service UI Operational
Visma.net ERP Journal Transaction Service Operational
Visma.net ERP DataMart Service Operational
Visma.net ERP Inventory Optimization Service Operational
Travel Data Operational
Travel Data Operational
Visma Draftit Operational
inloggad.draftit.se Operational
secure.draftit.se Operational
identity.draftit.se Operational
whistleblow.vismadraftit.se Operational
Visma Private Cloud Operational
Visma Private Cloud Operational
Visma|Raet Operational
Mijn Youforce Operational
Youforce app sickleave Operational
Youforce app profile Operational
Youforce app expense management Operational
Youforce app organization management Operational
Youforce File Exchange Operational
Youforce File API Operational
Youforce API for IAM Operational
Youforce API for Learning Operational
Youforce API for WFM Operational
Youforce API for MLM Operational
Youforce API for Recruitment Operational
Youforce Extensions API Operational
Youforce Reporting Operational
Youforce ODS Data and Content Operational
Visma Veilederen Operational
Glup ? Operational
Visma Flyt Ressursstyring Operational
Visma Flyt Ressursstyring web application Operational
Visma Flyt Ressursstyring API ? Operational
OneStop Reporting Operational
Pez Operational
Visma TransPA Operational
Visma TransPA Operational
Visma TransPA API Operational
PinkWeb Operational
CRMHub Operational
PDF Signing Operational
Middleware integrations Operational
TaxPay Operational
SBR Assurance Operational
Visma.net HRM & Payroll Netherlands Operational
Visma.net Payroll Operational
Payroll Public API Operational
Visma.net Payroll UI NL Operational
Visma.net HRM Netherlands (Talent) Operational
Visma.net Payroll NL Exports & Reports Operational
Visma.net Payroll UI micro service Operational
Visma Lön Operational
Visma Lön Smart Operational
CS - Visma Lön Anställd Operational
Visma Lön Smart External API Operational
Payroll Enterprise Sweden (Payroller) Operational
Visma Talent Solutions Operational
Visma EasyCruit Operational
Visma Recruit Operational
Visma InSchool Operational
Management Information System (MIS) Operational
Mobile Application Operational
Adult Admissions Operational
Adult Portal Operational
Archiving Operational
Assessments Operational
Code-Registry Operational
Communications Operational
Diploma Operational
Document Creator Operational
Exams Operational
Exams Automation Operational
External Exams Portal Operational
Student Options Operational
SMS Operational
Teaching Materials Operational
Timetable Construction Operational
Timetable Publishing Operational
API - FINT Integration Operational
API - Microsoft Teams Integration Operational
API - Microsoft Graph API Operational
Visma Extensions NL Operational
Visma Extensions NL ? Operational
Inyett Operational
Inyett AutopayDetect Operational
Inyett AutoInsight Operational
Inyett One ? Operational
Inyett Automation ? Operational
IBM COS Operational
Visma Financial Solution AS Operational
Astra Operational
Smart Things SE Operational
Hämta företagsinformation SE Operational
Visma Tid Operational
Visma Tid web application ? Operational
Visma Tid API Operational
Fikuro FI Operational
Core Service API Operational
Sales Invoice Management API Operational
Sales Offer Management API Operational
Sales Order Management API Operational
Warehouse Management API Operational
Purchase Management API Operational
Project Management API Operational
Production Management API Operational
Winvoice Operational
Sticos Descartes Operational
Visma Periode & År Operational
PowerOffice Go Operational
Beeple Operational
Beeple EU West 1 Operational
Beeple EU West 2 Operational
Beeple EU West 3 Operational
Beeple EU West 4 Operational
Yesplan Integration Operational
Belgium Social Security Integration Operational
Visma Betalt Direkt Operational
Visionplanner Cloud Operational
Plandisc Operational
Boligportalen Operational
Document Signing Operational
Placing bids Operational
General Boligportalen Operational
MijnRapportfolio Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance in Enterprise Plus Jun 20, 2024 21:00-22:00 CEST
Due to a database update in Enterprise Plus, the Programserver services will be stopped and unavailable for all tenants during the maintenance.
Posted on Jun 19, 2024 - 16:12 CEST
Our vendor Colt sent us this mail, informing that they will have a maintenance window with downtime, on 27th of June 2024, starting 00:00 CEST.

Scheduled Maintenance #: 29489721

Summary:

What?
Colt intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is as follows:


Why?
Work is required to complete the renumbering of loopback IP addresses on network devices to the Colt domain to ensure resilience and continued integrity of the network. During the maintenance window you will experience one period of outage to the maximum specified below.

Where?
See Maintenance Location(s) below

When?
See Customer Impact table below

Colt would like to apologise for any inconvenience caused by this maintenance.

Customer Impact:

Start: 2024-06-27 00:00 CEST (Central European Summer Time)
End: 2024-06-27 06:00 CEST (Central European Summer Time)

Outage during the maintenance window: 30 minutes.

Maintenance Location(s): Copenhagen Denmark; Dusseldorf Germany; Dublin Ireland; Cape Town South Africa

Posted on Jun 12, 2024 - 14:57 CEST
Past Incidents
Jun 20, 2024
Completed - The scheduled maintenance is completed.
Jun 20, 08:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 07:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time, this might cause brief periods of decreased performance for our users.
Jun 19, 14:22 CEST
Completed - The scheduled maintenance has been completed.
Jun 20, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 17, 08:52 CEST
Completed - The scheduled maintenance has been completed.
Jun 20, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 21:30 CEST
Scheduled - To improve service quality, we will be undergoing scheduled maintenance during this time.
Lai uzlabotu pakalpojumu kvalitati, saja laika paredzeti profilakses darbi.

Jun 17, 12:00 CEST
Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time. We will perform a database upgrade for Visma Developer Portal. Partial outage is expected.
Jun 17, 10:58 CEST
Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 21:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 CEST
Scheduled - We are updating our Ingress Controller to write logs inside the newly created pfm-prod-s3-terraform-slm-load-balancer s3 bucket in order to complete the onboarding process for Secure Load Management service.
Jun 18, 11:25 CEST
Resolved - This incident has been resolved.
Jun 18, 14:13 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 11:51 CEST
Investigating - We are currently investigating this issue.
Jun 18, 10:43 CEST
Jun 17, 2024
Resolved - The delay is now resolved.
Jun 17, 19:07 CEST
Update - Latest forecast indicates that the delay in the system will be resolved by 19:00.
Jun 17, 16:24 CEST
Update - There still a delay (can be hours) for some actions in Calendar, ex. getting registrations into Payroll. We are working on a fix and are sorry for the inconvenience!
Jun 17, 13:44 CEST
Monitoring - We have taken actions to reduce the current delay in Calendar. We will keep monitoring to ensure high quality.
Jun 17, 09:33 CEST
Resolved - This incident has been resolved.
Jun 17, 10:54 CEST
Monitoring - a fix has been implemented. monitoring the results.
Jun 17, 10:49 CEST
Identified - Issue Identified: Maskinporten certificate expired
Jun 17, 09:52 CEST
Investigating - The kindergarten service partial outage. Maskinporten certificate issue.
Jun 17, 09:27 CEST
Jun 16, 2024
Completed - The scheduled maintenance is completed.
Jun 16, 01:58 CEST
Verifying - Verification is currently underway for all affected services.
Jun 16, 01:41 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 01:00 CEST
Scheduled - Database upgrade for Locking service will be performed. Partial outage on Visma.net Payroll Norway is expected
Jun 12, 14:20 CEST
Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 09:54 CEST
Jun 14, 2024
Resolved - This incident has been resolved.
Jun 14, 15:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 12:23 CEST
Identified - We have identified the cause of the degraded performance. We are working to limit the impact to customers, and to improve performance in Payroll.
Jun 14, 08:16 CEST
Investigating - We see degraded performance on Payroll Norway. We are currently identifying the issue
Jun 12, 14:39 CEST
Resolved - This incident has been resolved.
Jun 14, 15:07 CEST
Investigating - We are currently investigating this issue.
Jun 14, 13:07 CEST
Resolved - This incident has been resolved.
Jun 14, 14:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 11:11 CEST
Identified - The issue has been identified and the technical team is implementing the fixes right now.
Jun 14, 11:06 CEST
Resolved - This incident has been resolved.
Jun 14, 14:32 CEST
Monitoring - The network issues seems to be resolved, we are still monitoring the status of our clusters.
Jun 14, 11:51 CEST
Update - We are continuing to investigate this issue.
Jun 14, 11:47 CEST
Investigating - There is an ongoing incident for our Integration Platform due to network issues. VCG clients will not be able to access it until the network problems will be resolved. We'll keep in touch with the network team and we'll post updates.
Jun 14, 07:55 CEST
Resolved - This incident has been resolved.
Jun 14, 01:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 01:41 CEST
Investigating - We are currently investigating a network issue on Vaxjo and Rosenholm DCs. We'll come with more information soon.
Jun 14, 00:53 CEST
Jun 13, 2024
Completed - The scheduled maintenance has been completed.
Jun 13, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:01 CEST
Scheduled - We will be undergoing scheduled maintenance for File transfer during this time which will partially affect Control Edge and Invoice Manager.
Jun 13, 12:17 CEST
Completed - The scheduled maintenance has been completed.
Jun 13, 21:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:00 CEST
Scheduled - We are updating our servers (app0x, fs01) with the latest Windows Security patches. The system will be unavailable during a reboot of the servers.
Jun 12, 14:47 CEST
Completed - The scheduled maintenance has been completed.
Jun 13, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:30 CEST
Scheduled - To improve service quality, we will be undergoing scheduled maintenance during this time.
Lai uzlabotu pakalpojumu kvalitati, saja laika paredzeti profilakses darbi.

Jun 10, 12:00 CEST
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 23:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 12, 13:38 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Jun 12, 11:42 CEST
Identified - The transactions from Triodos are delayed. We will post an update as soon as we receive the transactions from the bank
Jun 12, 10:09 CEST
Resolved - The incident has been resolved.
Jun 12, 11:04 CEST
Monitoring - The service seems to be up and running as normal again. We will keep monitoring.
Jun 12, 10:51 CEST
Investigating - We are investigating slowness in Advisor after a deploy
Jun 12, 10:49 CEST
Jun 11, 2024
Resolved - The incident has been resolved
Jun 11, 23:31 CEST
Investigating - We have identified the cause of the incident and are currently working on fixing it.
Jun 11, 23:16 CEST
Completed - The scheduled maintenance has been completed.
Jun 11, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 17:00 CEST
Update - As part of this emergency change - ITS-94683 - The network team will provision extra CPUs to VIT-VUQ-SAAS Firewall devices on both nodes in Ulven and Rosenholm. Slight disruptions are expected during the failover.
Jun 11, 13:05 CEST
Update - We will be undergoing scheduled maintenance during this time.
Jun 11, 13:05 CEST
Update - As part of this emergency change - ITS-94683 - The network team will provision extra CPUs to VIT-VUQ-SAAS Firewall devices on both nodes in Ulven and Rosenholm. Slight disruptions are expected during the failover.
Jun 11, 13:02 CEST
Scheduled - As part of this emergency change - ITS-94683 - The network team will provision extra CPUs to VIT-VUQ-SAAS Firewall devices on both nodes in Ulven and Rosenholm. Slight disruptions are expected during the failover.
Jun 11, 11:19 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Jun 11, 15:42 CEST
Monitoring - Degraded performance was caused due to a significant amount of transactions sent to the system.
This issue should be solved for all customers. We will keep monitoring the situation.

Jun 11, 15:08 CEST
Investigating - We see degraded performance on Payroll Norway. We are currently identifying the root cause
Jun 11, 14:42 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Jun 11, 10:31 CEST
Update - For about 75% of the customers the transactions are now available. We are still waiting on the remaining transactions.
Jun 11, 09:19 CEST
Update - For about 25% of the customers the transactions are now available. We are still waiting on the remaining transactions.
Jun 11, 08:42 CEST
Identified - The transactions from ABN AMRO are delayed. We will post an update as soon as we receive the transactions from the bank
Jun 11, 08:37 CEST
Completed - The scheduled maintenance has been completed.
Jun 11, 00:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 CEST
Scheduled - We are updating the backend datatabase components, we'll be back soon.
Jun 7, 12:33 CEST
Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:00 CEST
Scheduled - We will be performing a planned upgrade of our Amazon EKS cluster. The upgrade includes applying the latest bug fixes, and security patches provided by AWS. We are upgrading the eks version, the worker nodes and the eks addons.
This update is crucial to provide:
1. Bug Fixes: The upgrade addresses known issues and bugs present in the current version, contributing to the stability and reliability of the cluster.
2. Security Updates: Applying the latest version ensures that the EKS cluster benefits from the latest security patches, address potential vulnerabilities.
We will also update the instance type on our file server.

Jun 5, 10:21 CEST
Jun 8, 2024
Jun 7, 2024
Resolved - We have performed some cleanup of work queues, and the incident is now resolved.
Jun 7, 16:08 CEST
Monitoring - We see degraded performance due to a significant amount of transactions being sent to the system. We are monitoring the situation.
Jun 7, 14:01 CEST
Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 20:00 CEST
Scheduled - The application will be under maintenance Thursday 6th of June from 20:00 CEST time for about 1 hour. Service might be unavailable for no more than 5 minutes.
Jun 6, 15:32 CEST
Resolved - This incident has been resolved.
Jun 6, 14:23 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 6, 09:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 6, 05:09 CEST
Investigating - We are currently investigating this issue.
Jun 5, 20:50 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
Jun 6, 11:06 CEST
Identified - The transactions from ING Bank are delayed. We will post an update as soon as we receive the transactions from the bank
Jun 6, 08:35 CEST
Completed - The scheduled maintenance has been completed.
Jun 6, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 07:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time, this might cause brief periods of decreased performance for our users.
Jun 5, 11:54 CEST
Completed - The scheduled maintenance has been completed.
Jun 6, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:30 CEST
Scheduled - To improve service quality, we will be undergoing scheduled maintenance during this time.
Lai uzlabotu pakalpojumu kvalitati, saja laika paredzeti profilakses darbi.

Jun 3, 12:00 CEST