Minor Service Outage
Visma.net ERP Partial Outage
Visma.net ERP Operational
Visma.net ERP API Partial Outage
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked Operational
Visma eAccounting Time / Visma eEkonomi Tid Operational
Visma eAccounting External API Operational
Visma eEkonomi Deklaration & Årsredovisning/Årsbokslut Operational
Visma Skatt & Bokslut Pro Operational
Payroll & HRM Operational
Visma.net Absence Operational
Visma.net Employee Management Operational
Visma.net Payslip Operational
Visma.net Payroll ? Operational
Visma.net Time Operational
Visma.net Expense Operational
Visma EasyCruit Operational
Visma.net Roster Operational
Visma.net PayrollGO Operational
Visma.net SignUpWizard Operational
Payroll Public API Operational
HRM Analytics Operational
Visma.net Payroll UI NL Operational
Visma.net Employee Public API Operational
Visma.net DataImport Operational
Visma.net Organizations Public API Operational
Visma Lön Smart Operational
Visma.net HRM Netherlands (Talent) Operational
CS - Visma Lön Anställd Operational
Visma.net Payroll NL Exports & Reports Operational
Visma.net Employee Management UI Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Operational
Visma Horizon & Visma HoP Operational
Visma Horizon Operational
Visma HoP Operational
Visma Mobile Apps Partial Outage
Visma Attach Operational
Visma Scanner Operational
Visma Employee Operational
Visma Manager Partial Outage
Visma Cloud Platform Operational
Visma.net ODP Operational
CP - Visma Online Operational
CP - Visma Connect Operational
CP - Integration Platform Operational
CP - Master Data Management - MDM Operational
CP - Visma Licensing Service - VLS Operational
CP - Message Router Operational
CP - Visma.net Store Operational
Visma Provisioning Gateway - PG2 Operational
Transaction Data Broker Operational
CP - Common Landing Page Operational
Visma Provisioning Gateway - PG3 Operational
Visma Developer Portal Operational
Common Services Operational
CS - Visma.net Approval Operational
CS - Visma AutoCollect Operational
CS - Visma.net AutoInvoice Operational
CS - Visma.net AutoPay Operational
CS - Visma.net AutoReport Operational
CS - Visma WebInvoice / Visma Webfaktura Operational
CS - Visma Website / Webshop Operational
Visma Help Centre Operational
CS - Visma Credit Check Operational
CS - Visma SMS Operational
CS - Storegate Backup Operational
CS - Common Image Repository Operational
CS - Visma Document Storage Operational
CS - Visma Maventa Operational
CS - InExchange Operational
CS - Visma Directe bankkoppeling Operational
CS - Visma Bizweb Operational
CS - AccountView.Net Operational
CS - Visma WebbTid / WebTime Operational
CS - Notification Centre Operational
e-fakturering eEkonomi/Administration - Sweden only Operational
CS - Visma Integratie Service NL ? Operational
Machine Learning Assets Operational
AutoInvoice eAccounting / ePasseli NO/FI/NL Operational
Scancloud Operational
Visma Lön 300/600 Operational
Claims Validation Engine Operational
Online Samenstel Assistent NL Operational
Integration Platform NO Operational
Visma.net ERP Extensions NO ? Operational
Visma Fivaldi & Visma Payroll Finland Operational
Visma Fivaldi Operational
Visma Fivaldi Service Portal Operational
Visma Fivaldi API Operational
Visma Payroll Finland Operational
Visma Payroll Finland API Operational
e-conomic Operational
e-conomic REST API Operational
e-conomic web application Operational
e-conomic SOAP API Operational
e-conomic deployments Operational
Visma Welfare & School Operational
Visma Flyt Sampro Operational
Visma Flyt Samspill Operational
Visma Flyt PPT Operational
Visma Flyt BVV Operational
Visma Flyt Omsorg Operational
Visma Flyt Sikker Sak Operational
Visma Flyt Skole Operational
Visma Flyt Timeplan Operational
Visma Flyt Barnehage Operational
Visma Assi Operational
Visma Flyt Arkiv Operational
Visma Min Barnehage Operational
Visma Min Skole Operational
Visma Flyt Foresattportal Operational
Visma Severa / Visma Project Management Operational
Visma Severa / Visma Project Management Operational
Visma Netvisor Operational
Visma Netvisor Operational
Visma Netvisor Integration Operational
Visma Movenium / Visma Entry Operational
Tripletex Operational
Tripletex Operational
Visma Tid (minTimeliste) ? Operational
Visma Flyt Ressursstyring Operational
Visma Business NXT ? Operational
Visma Business NXT ERP ? Operational
Visma Business NXT ERP API ? Operational
Visma Business WE Operational
Spend Cloud Operational
Spend Cloud Operational
Enterprise Plus Operational
Visma Enterprise BI Operational
Enterprise Plus Operational
Resolve Operational
Operational Route Planner Operational
Tactical Route Planner Operational
Automatic Rostering Operational
Manual Route Planner ? Operational
Tactical Route Planner Feasibility ? Operational
Inventory Optimization Operational
Visma Control Edge Operational
Visma Control Edge Operational
Visma DCE Edge Operational
Visma DCE Edge Operational
Visma.net ERP neXtGen Services Operational
Visma.net ERP Sales Order Service Operational
Visma.net ERP Payment Service Operational
Visma Periode & År / Visma Descartes / Visma Boardroom Operational
Visma Periode & År Operational
Visma Descartes Operational
Visma Boardroom Operational
Travel Data Operational
Travel Data Operational
Visma Draftit Operational
inloggad.draftit.se Operational
secure.draftit.se Operational
identity.draftit.se Operational
Visma Private Cloud Operational
Visma Private Cloud Operational
Visma|Raet Operational
Youforce app sickleave Operational
Youforce app profile Operational
Youforce app expense management Operational
Mijn Youforce Operational
Youforce IAM Tenant Operational
Youforce IAM Authorization Operational
Visma TransPA API Operational
Visma Veilederen Operational
Visma Læring (Visma Learn) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 20, 2022
Completed - The scheduled maintenance has been completed.
May 20, 00:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 6, 11:46 CEST
May 19, 2022
Resolved - Logs were processed from the spool and graylog is processing logs in a normal manner.
May 19, 19:43 CEST
Update - logs were processed from graylog spool
May 19, 19:42 CEST
Update - We have applied 2nd infrastructure changes to handle this situation.
It seems that the fix that was applied didn't fix the root problem. We are continuing to monitor and investigate the situation and we will update you when we have findings and actions.

May 16, 15:09 CEST
Update - During the weekend, we did more improvements to scale out another part of our infrastructure, which so far shows improvements, but we are now monitoring to see if the periodic spikes in target response time will reoccur.
May 16, 09:02 CEST
Update - We did some improvements to scale our infrastructure to handle this situation.
It seems that the fix that was applied didn't fix the problem. We are continuing to monitor and investigate the situation and we will update you when we have findings and actions.

May 13, 16:03 CEST
Update - We have identified a possible root cause and we have applied a fix in production.
Now The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

May 13, 12:01 CEST
Monitoring - We have some issues when is about handling authentication and authorization of Visma.net Services.
We're currently monitoring and investigating the situation and we will update you when we have concrete findings and actions.

May 11, 13:17 CEST
May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 CEST
Scheduled - To improve service quality, we will be undergoing scheduled maintenance during this time.

Lai uzlabotu pakalpojumu kvalitāti, šajā laikā paredzēti profilakses darbi.

May 16, 10:55 CEST
Completed - The scheduled maintenance has been completed.
May 18, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:00 CEST
Scheduled - The application will be updated on 18th of May between 21:00 and 22:00 CET. Downtime during this period will be up to 10 minutes.
May 18, 15:04 CEST
Completed - The scheduled maintenance has been completed.
May 18, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:45 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 18, 16:02 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
May 18, 10:44 CEST
Monitoring - Visma.net Approval is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
May 18, 10:12 CEST
Investigating - We are currently investigating an issue in Visma.net Approval. Users may not be able to approve or reject documents.
May 18, 09:58 CEST
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 21:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:45 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 10, 13:29 CEST
May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 22:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 21:45 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 16, 21:43 CEST
Resolved - This incident has been resolved.
May 16, 10:21 CEST
Update - We are continuing to monitor for any further issues.
May 16, 10:18 CEST
Monitoring - The system is now operational. It is recommended to log-out and then log-in to ensure proper access and operation of the system.
May 16, 10:18 CEST
Investigating - We are currently investigating an issue with BI not being loaded on Visma Enterprise (Plus and OnPrem).
May 16, 10:06 CEST
May 15, 2022
Completed - The scheduled maintenance has been completed.
May 15, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 19:01 CEST
Scheduled - To improve service quality, we will be undergoing scheduled maintenance during this time. Short downtime (up to 5 min) during this time is possible.

Lai uzlabotu pakalpojumu kvalitāti, šajā laikā paredzēti profilakses darbi. Šajā laikā iespējams īss darbības pārtraukums (līdz 5 min).

May 6, 09:56 CEST
Completed - The scheduled maintenance has been completed.
May 15, 04:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 10, 09:05 CEST
Completed - The scheduled maintenance has been completed.
May 15, 04:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 01:00 and 04:00 on May 15th.
May 13, 14:37 CEST
May 14, 2022

No incidents reported.

May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:01 CEST
Scheduled - We will be undergoing scheduled maintenance during 2022-05-13 between 20:00-23:00 CEST.
May 13, 08:46 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
May 13, 15:05 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
May 13, 14:56 CEST
Investigating - We are investigating an issue in Financial Overview. It is currently not possible to log in.
May 13, 14:46 CEST
Resolved - This incident has been resolved.
May 13, 10:08 CEST
Update - We are continuing to investigate this issue.
May 13, 10:07 CEST
Investigating - The Visma.net Payroll and related services EmpMan and Calendar were unavailable for the customers due to problems in ODP for the times 10:00 - 11:00 CEST

This resulted in the customers not being able to do their work and it was not possible to do registrations or do the wagerun

May 11, 13:16 CEST
May 12, 2022
Completed - The scheduled maintenance has been completed.
May 12, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:00 CEST
Scheduled - Driftsmelding: Applikasjonen vil oppdateres torsdag 12.05.2022 fra kl. 21.00 til kl. 22.00. Antatt nedetid i dette tidsrommet er opptil 10 minutter.
May 11, 12:12 CEST
Resolved - The issue was identified and fixed.
May 12, 11:40 CEST
Update - We are continuing to investigate this issue.
May 12, 11:22 CEST
Investigating - We are currently investigating an issue in Common Image Repository. Attachments and images might not load correctly in several services.
May 12, 11:21 CEST
Resolved - The issue was identified and fixed.
May 12, 11:38 CEST
Investigating - We are currently investigating the issue. We'll provide update as soon as possible.
May 12, 11:21 CEST
May 11, 2022
Completed - The scheduled maintenance has been completed.
May 11, 21:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 10, 08:47 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 9, 15:49 CEST
Completed - The scheduled maintenance has been completed.
May 11, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 10, 10:38 CEST
Scheduled - We will be undergoing scheduled maintenance on the 11th of May from 20:00-21:00. The affected service is Visma eAccounting Payslip.
May 8, 10:03 CEST
Resolved - The Visma.net Payroll and related services EmpMan and Calendar were unavailable for the customers due to problems in ODP for the times 10:00 - 11:00 CEST

This resulted in the customers not being able to do their work and it was not possible to do registrations or do the wagerun

May 11, 10:00 CEST
May 10, 2022

No incidents reported.

May 9, 2022
Resolved - All services are fully functional.
May 9, 09:41 CEST
Update - Visma Home is still experiencing issues, other than that the services are functional.
May 9, 09:39 CEST
Monitoring - We have fixed the issue and will continue monitoring the services.
May 9, 08:45 CEST
Identified - We have identified that a key has expired and are proceeding to generate an active one.
May 9, 07:57 CEST
Investigating - We are currently experiencing issues with the Notification Centre and investigating for a cause.
May 9, 07:42 CEST
Resolved - The issue is now resolved and the service is up and running as normal.
May 9, 09:33 CEST
Monitoring - The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
May 9, 08:26 CEST
Update - We have identified the cause of the incident and are currently working on finding a solution for this.
May 9, 08:26 CEST
Update - Visma Home (the landing page after signing in) is currently not functional.
We did some infrastructure changes to protect against DDOS attacks we experienced last week together with Visma Connect and looks like these have some side effects.
We will update you on our progress.
Applications are accessible by direct link.

May 9, 08:16 CEST
Update - Visma Home (the landing page after signing in) is currently not functional.
We did some infrastructure changes to protect against DDOS attacks we experienced last week together with Visma Connect and looks like these have some side effects.
We will update you on our progress.

May 9, 07:55 CEST
Update - We are continuing to investigate this issue.
May 9, 07:54 CEST
Update - Visma Home (the landing page after signing in) is currently not functional.
We did some infrastructure changes to protect against DDOS attacks we experienced last week together with Visma Connect and looks like these have some side effects.
We will update on our progress.

May 9, 07:53 CEST
Investigating - We are currently investigating an issue in Visma.net Home.
May 9, 07:52 CEST
May 8, 2022
Completed - The scheduled maintenance is completed. [Optional: List all services that were updated as well as what new features were added.]
May 8, 03:27 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time
May 4, 10:26 CEST
Completed - The scheduled maintenance has been completed.
May 8, 01:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 01:00 CEST
Scheduled - The service will be under maintenance on 2022-05-08 between 2:00-04:00 EEST. The performed actions will result in short unavailability of the APIs and UIs.
May 6, 08:56 CEST
May 7, 2022

No incidents reported.

May 6, 2022
Completed - The scheduled maintenance has been completed.
May 6, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 16:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 6, 10:01 CEST
Resolved - This incident has been resolved.
May 6, 09:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 14:46 CEST
Identified - The issue has been identified and a fix is being implemented.
May 5, 14:46 CEST
Investigating - We are currently investigating availability issues for arkiv.visma.com.
May 5, 13:21 CEST