Identified - We have identified the problem and estimate to release a fix today. This problem only affects Visma Business customers. We will also look into how we can revert the problematic data for Visma Business and create new incoming payment data. It is important that you do not manually mark incoming data as "downloaded" in AutoPay (else we will not be able to recreate valid data for you).
Jul 7, 11:27 CEST
Investigating - We are currently investigating an issue with incoming payments in Visma.net AutoPay. Some customers are getting error messages when their system is processing the incoming payment file.
Jul 7, 10:43 CEST
Update - We are continuing to monitor for any further issues.
Jul 4, 17:39 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 16:11 CEST
Update - We are experiencing sporadic issues when access My Services on Visma Online, we are working to find a solution and mitigating the issue when occurring.
Jul 2, 12:21 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 11:04 CEST
Update - We are continuing to monitor for any further issues.
Jul 1, 15:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 15:56 CEST
Update - We are continuing to work on a fix for this issue.
Jul 1, 14:25 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 14:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 12:16 CEST
Investigating - We are currently investigating this issue.
Jul 1, 11:54 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 10:51 CEST
Investigating - We are currently investigating an issue in VIsma Online
Jul 1, 10:34 CEST
Visma.net ERP Operational
Visma.net Financials Operational
Visma.net Logistics Operational
Visma.net Project Accounting Operational
Visma.net ERP API Operational
Visma.net ERP - Approval integration Operational
Visma eAccounting / Visma eEkonomi / ePasseli Operational
Visma eAccounting Operational
Visma eAccounting Payslip / Visma eEkonomi Lönebesked Operational
Visma eAccounting Time / Visma eEkonomi Tid Operational
Visma eAccounting External API Operational
Visma Credit Check Operational
Payroll & HRM Operational
Visma.net Absence Operational
Visma.net Employee Management Operational
Visma.net Payslip Operational
Visma.net Payroll Operational
Visma.net Time Operational
Visma Enterprise BI Operational
Visma Payroll FI Operational
Visma.net Expense Operational
Visma EasyCruit Operational
Visma.net Roster Operational
Visma.net PayrollGO Operational
Visma.net SignUpWizard Operational
Visma Advisor / Visma Byrå Operational
Visma Advisor Operational
Visma Advisor Period & Year Operational
Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Operational
Visma Boardroom Operational
Visma Descartes Operational
Visma eTax & Annual Report / Deklaration & Årsredovisning Operational
Visma Mobile Apps Operational
Visma Attach Operational
Visma Scanner Operational
Visma Employee Operational
Visma Manager Operational
Visma Cloud Platform Operational
Visma.net ODP Operational
CP - Visma Online Operational
CP - Visma Connect Operational
CP - Integration Platform Operational
CP - Master Data Management - MDM Operational
CP - Visma Licensing Service - VLS Operational
CP - Visma Common SMS Operational
CP - Message Router Operational
CP - Visma.net Store Operational
Visma Provisioning Gateway - PG2 Operational
Transaction Data Broker Operational
CP - Common Landing Page Operational
Visma Provisioning Gateway - PG3 Operational
Visma Developer Portal Operational
Visma Transaction Storage Operational
Common Services Operational
CS - Visma.net Approval Operational
CS - Visma AutoCollect Operational
CS - Visma.net AutoInvoice Operational
CS - Visma.net AutoPay Operational
CS - Visma.net AutoReport Operational
CS - Visma.net Insights Operational
CS - Visma Lön Anställd Operational
CS - Visma WebInvoice / Visma Webfaktura Operational
CS - Visma Website / Webshop Operational
Visma Help Centre Operational
CS - Visma Credit Check Operational
CS - Visma SMS Operational
CS - Storegate Backup Operational
CS - Common Image Repository Operational
CS - Visma Document Storage Operational
CS - Visma Maventa Operational
CS - InExchange Operational
CS - Visma Directe bankkoppeling Operational
CS - Visma Bizweb Operational
CS - AccountView.Net Operational
CS - Visma WebbTid / WebTime Operational
CS - Notification Service Operational
AutoInvoice eEkonomi/Administration SE Operational
CS - Visma Integratie Service NL ? Operational
Visma Webbfakturering SE Operational
Visma SmartScan Operational
Automatic Rostering Operational
AutoInvoice eAccounting / ePasseli NO/FI/NL Operational
Visma Fivaldi Operational
Visma Fivaldi Operational
Service Portal Operational
e-conomic Operational
e-conomic REST API Operational
e-conomic web application Operational
e-conomic SOAP API Operational
e-conomic deployments Operational
Visma Welfare & School Operational
Visma Flyt Sampro Operational
Visma Flyt Samspill Operational
Visma Flyt PPT Operational
Visma Flyt BVV Operational
Visma Flyt Omsorg Operational
Visma Flyt Sikker Sak Operational
Visma Flyt Skole Operational
Visma Flyt Barnehage Operational
Visma Severa / Visma Project Management Operational
Visma Severa / Visma Project Management Operational
Visma Netvisor Operational
Visma Netvisor Operational
Visma Netvisor Integration Operational
Visma Movenium / Visma Entry Operational
Tripletex Operational
Tripletex Operational
Visma Tid (minTimeliste) ? Operational
Visma Flyt Ressursstyring Operational
Visma Flyt Timeplan Operational
Visma Business WE Operational
Visma Horizon & Visma HoP Operational
Visma Horizon Operational
Visma HoP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance for Visma.net ERP Jul 7, 22:30 - Jul 8, 04:30 CEST
Update - There are some issues with the setting Release document from Approval in Supplier ledger preferences (AP101000). This is going to be fixed.
Jul 7, 12:08 CEST
Scheduled - We will be undergoing scheduled maintenance from Tuesday 7th of July, 2230 CEST until Wednesday 8th of July, 0430 CEST. We apologize for the inconvenience.
Jul 7, 10:33 CEST
Past Incidents
Jul 7, 2020
Completed - The scheduled maintenance has been completed.
Jul 7, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jul 7, 00:15 CEST
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

Unresolved incident: Investigating an issue in Visma Online.

Jul 3, 2020
Completed - The scheduled maintenance has been completed.
Jul 3, 22:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 21:30 CEST
Scheduled - The application will be updated Friday 03.07.2020 from 21:30 to 22:30. Down time during this period will be up to 10 minutes.
Jul 3, 17:21 CEST
Resolved - This incident has been resolved.
Jul 3, 15:19 CEST
Monitoring - The issue is resolved and it is now possible to log in again. We will keep monitoring.
Jul 3, 12:39 CEST
Investigating - At the moment it is not possible to log in to Visma Advisor. We are working with a solution and will keep you updated.
Jul 3, 12:26 CEST
Completed - The scheduled maintenance has been completed.
Jul 3, 05:59 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:59 CEST
Update - During this maintenance window we will continue to consolidate the companies into multi-tenant databases as part of the preparation to move to Amazon.
Jul 2, 16:04 CEST
Scheduled - We will be undergoing scheduled maintenance from Thursday 2nd of July, 2359 CEST until Friday 3rd of July, 0600 CEST. We apologize for the inconvenience.
Jul 2, 16:03 CEST
Completed - The scheduled maintenance has been completed.
Jul 3, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jul 3, 00:15 CEST
Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 23:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 21:00 CEST
Scheduled - The application will be updated Thursday 02.07.2020 from 21:00 to 22:00. Down time during this period will be up to 10 minutes.
Jul 2, 13:44 CEST
Jul 1, 2020
Resolved - Our monitoring shows the queue has almost been consumed. All remaining messages should be processed in a couple of hours.
Jul 1, 12:19 CEST
Update - Our Dispatcher services were stopped during maintenance window therefore messages pilled up in a queue. While Dispatchers are operating as expected there are some messages still to process from the past.
We introduce 10 more nodes to boost processing. A queue is being monitored, will update this message if the queue length changes.
Jul 1, 10:31 CEST
Monitoring - Some users are experiencing a delay in receiving updated Approval/AutoInvoice/AutoPay/AutoReport and possibly other statuses inside Visma.net ERP. The delay is in average up to 3 hours. We are monitoring the queue and will update this message if the queue length changes.
Jul 1, 10:00 CEST
Completed - The scheduled maintenance has been completed.
Jul 1, 04:47 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:48 CEST
Update - During this maintenance window we will do an integration test in AWS and during this window Visma.net ERP production environment is going to be offline.

Also, as part of the preparation to move to Amazon we will continue to consolidate the companies into multi-tenant databases.
Jun 29, 13:08 CEST
Scheduled - We will be undergoing scheduled maintenance from Tuesday 30th of June, 2230 CEST until Wednesday 1st of July, 0430 CEST. We apologize for the inconvenience.
Jun 29, 12:59 CEST
Completed - The scheduled maintenance is completed. [Optional: List all services that were updated as well as what new features were added.]
Jul 1, 01:24 CEST
Verifying - Verification is currently underway for all affected services.
Jul 1, 01:16 CEST
Update - The scheduled maintenance is currently in progress.
Jul 1, 01:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 01:00 CEST
Scheduled - We will switch the domain signin.visma.net certificate from the ELB level.
Jun 29, 14:29 CEST
Completed - The scheduled maintenance has been completed.
Jul 1, 00:12 CEST
Verifying - Verification is currently underway for the maintenance items.
Jul 1, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:30 CEST
Scheduled - We will be undergoing scheduled maintenance on Tuesday, 30 June, 22:30-01:30 CET.

We expect the total downtime to be around 3 hours.

Visma eAccounting Payslip service may be unavailable during this period, in addition to activation/role assignments for XPlatform, Visma.net ERP(Financials), Visma.net Project Management(Severa), Visma.net Financial Overview, Tripletex AutoPay and integrating services.

We apologize for the inconvenience.
Jun 30, 11:41 CEST
Jun 30, 2020
Resolved - This incident has been resolved.
Jun 30, 18:21 CEST
Update - We are continuing to monitor for any further issues.
Jun 30, 17:35 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 17:09 CEST
Investigating - We are currently investigating an issue in Visma Online
Jun 30, 16:50 CEST
Postmortem - Read details
Jul 1, 12:56 CEST
Resolved - This incident has been resolved.
Jun 30, 14:40 CEST
Update - We are continuing to monitor for any further issues.
Jun 30, 14:18 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 12:06 CEST
Update - Visma FLYT BVV is up and running. We are continuing to work on a fix for FLYT PPT
Jun 30, 12:03 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 30, 11:54 CEST
Investigating - We are currently investigating an issue on Visma FLYT PPT & BVV.
Jun 30, 11:11 CEST
Jun 29, 2020
Resolved - This incident has been resolved.
Jun 29, 12:41 CEST
Update - We are continuing to work on a fix for this issue.
Jun 29, 12:41 CEST
Identified - mongoDB seems to be back online again and stamping should now work
Jun 29, 12:02 CEST
Update - The investigation continues, we are currently waiting for Atlas developers to investigate the problem on their end.
Jun 29, 10:58 CEST
Investigating - We have identified the cause of the incident. Our MongoDB is unresponsive and we are currently working with Atlas support to solve the issue.
Jun 29, 09:06 CEST
Completed - The scheduled maintenance has been completed.
Jun 29, 02:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jun 29, 00:15 CEST
Jun 28, 2020
Completed - The scheduled maintenance has been completed.
Jun 28, 05:19 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:00 CEST
Scheduled - We will be undergoing scheduled maintenance for Notification Service on Sunday morning 28 of June starting 04:00 CEST. We are doing some changes on the infrastructure. Expected downtime is 30 minutes.
Jun 27, 19:54 CEST
Completed - The scheduled maintenance has been completed.
Jun 28, 00:21 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 27, 21:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 21:22 CEST
Scheduled - Maintenance schedule for 3.10 Payroll FI release
Jun 27, 21:20 CEST
Jun 27, 2020
Jun 26, 2020
Completed - The scheduled maintenance has been completed.
Jun 26, 02:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jun 26, 00:15 CEST
Completed - The scheduled maintenance has been completed.
Jun 26, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 01:01 CEST
Scheduled - We will be undergoing scheduled maintenance during 26th June 2020 between 01:00 and 02:00.
Jun 22, 11:57 CEST
Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 23:06 CEST
Verifying - Verification is currently underway for the maintenance items.
Jun 25, 21:56 CEST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 25, 12:22 CEST
Completed - The scheduled maintenance has been completed.
Jun 25, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance on 25.06.2020 from 22:00 CET for one hour.
Both Sampro: www.individplan.no and Samspill www.individplan.no/samspill/ are affected.
Jun 25, 11:30 CEST
Completed - The scheduled maintenance has been completed.
Jun 25, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 20:00 CEST
Scheduled - We will be undergoing scheduled maintenance during 2020-06-25 20:00 - 23:00. We will be updating our infrastructure and all our services might be down for 2 hours.
Jun 18, 09:58 CEST
Completed - The scheduled maintenance has been completed.
Jun 25, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jun 25, 00:15 CEST
Jun 24, 2020
Resolved - The issue is now resolved and the service is up and running as normal. You may need to refresh the page in order to be able to add a row in the accounting grid.
Jun 24, 13:27 CEST
Identified - We have identified the cause of the incident and are currently working on finding a solution for this. The problem is isolated to adding new rows to the accounting grid for users approving invoices coming from Visma Document Center.
Jun 24, 10:14 CEST
Investigating - We are currently investigating an issue in Visma.net Approval where users that approve invoices coming from Visma Document Center are not able to add a new row in the accounting grid.
Jun 24, 09:21 CEST
Completed - The scheduled maintenance has been completed.
Jun 24, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jun 24, 00:15 CEST
Jun 23, 2020
Completed - The scheduled maintenance is completed.
Jun 23, 23:27 CEST
In progress - The scheduled maintenance is currently in progress.
Jun 23, 22:30 CEST
Update - In this maintenance window we plan to release Visma.net ERP 8.24 (200623).
Jun 23, 10:44 CEST
Scheduled - We will be undergoing scheduled maintenance from Tuesday 23rd of June, 2230 CEST until Wednesday 24th of June, 0430 CEST. We apologize for the inconvenience.
Jun 23, 10:40 CEST
Completed - The scheduled maintenance has been completed.
Jun 23, 02:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 01:30 CEST
Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Jun 23, 00:15 CEST