We have confirmation now that it is our service provider that is having problems. And they are working on solving the problem. If you fail to log in, try again and it might work.
We will try to apply some fixes today. We are continuing to monitor and investigate the situation and we will update you when we have findings and actions.
Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance. Posted on
Oct 03, 2023 - 18:35 CEST
We will perform database changes where we expect 10 minutes of downtime. Signin with Visma Net, Visma Online, Visma Severa, Visma Community, e-conomic and others will be affected. Posted on
Oct 03, 2023 - 14:20 CEST
Completed -
The scheduled maintenance has been completed.
Oct 2, 13:12 CEST
Scheduled -
Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Sep 20, 17:48 CEST
Completed -
The scheduled maintenance has been completed.
Oct 2, 13:12 CEST
Scheduled -
Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Sep 28, 17:46 CEST
Completed -
The scheduled maintenance has been completed.
Sep 28, 09:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 07:00 CEST
Scheduled -
We will be undergoing scheduled maintenance during this time, this might cause brief periods of decreased performance for our users.
Sep 27, 08:54 CEST
Resolved -
This incident has been resolved.
Sep 27, 07:49 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 26, 16:01 CEST
Identified -
We are currently investigating an issue in Visma.net ERP API. Background API processing is not working and items that are queued are not being picked up for processing. We have identified the issue and are looking into a way to fix it.
Sep 26, 10:42 CEST
Resolved -
The email invoices that bounced because of the incident have been resent. Depending on the sender's reminder settings it is possible some recipients got the reminder before the initial invoice email was resent.
Sep 25, 07:55 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 23, 18:14 CEST
Update -
Fix has been applied and email deliveries are again working to Outlook servers. Once we get a complete list of failed invoice emails we will be resending them as soon as possible.
Sep 22, 17:47 CEST
Update -
The issue has been identified to be syncing issues between our email provider and Outlook mail servers. A fix is being put into place which should allow the emails to start passing. Once we get a list of failed invoice emails we will be resending them as soon as possible.
Sep 22, 13:57 CEST
Investigating -
We are currently investigating an issue in delivering emails especially to recipient's using Outlook mail servers.
Sep 22, 09:12 CEST
Resolved -
The issue is now resolved and the service is up and running as normal.
Sep 22, 14:47 CEST
Monitoring -
A fix is deployed and this issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 22, 12:57 CEST
Identified -
We have identified an issue in sending invoice to AutoInvoice and we are working on a fix. If you need to do invoicing before the issue is solved, you can add the AutoInvoice API key in the User table for the user(s) doing the invoicing.
Sep 22, 12:27 CEST
Resolved -
The incident has now been confirmed as resolved.
Sep 22, 11:20 CEST
Monitoring -
The incident is resolved. To get the latest and correct version of the Appstream applications, please do an "End Session" in Appstream if you are currently in a session. New Appstream sessions will get the correct version automatically.
Sep 22, 11:19 CEST
Identified -
We have identified the reason for this problem, and working on a fix.
Sep 22, 11:00 CEST
Investigating -
We are currently investigating the reason for this problem.
Sep 22, 10:52 CEST
Resolved -
This incident has been resolved.
Sep 22, 09:38 CEST
Monitoring -
The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Sep 21, 15:14 CEST
Update -
The response time in the application is still slow. We continue to investigate.
Sep 21, 14:17 CEST
Investigating -
We are currently investigating an issue in Visma Skatt & Bokslut Pro. There is a slow response time in the application.
Sep 21, 13:45 CEST
Completed -
The scheduled maintenance has been completed.
Sep 21, 09:01 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:00 CEST
Scheduled -
We will be undergoing scheduled maintenance during this time, this might cause brief periods of decreased performance for our users.
Sep 20, 10:27 CEST
Resolved -
Smartscan was experiencing degraded performance between 14:13 and 14:26. The issue is now resolved and the service is up and running as normal.
Sep 20, 14:27 CEST
Completed -
The scheduled maintenance has been completed.
Sep 20, 03:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 01:00 CEST
Scheduled -
We will be undergoing scheduled maintenance during September 20th 2023, from 01:00 CET. Reason is for applying database model changes to production. Services related to Visma.net Financials & Logistics, Payroll & HRM and Common services will be unavailable for about 2 hours.
Sep 5, 09:16 CEST