Visma Cloud Services Status

IBM COS upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 2023 - 13:00 CEST

Scheduled - Release for IBM COS - 3.17.2.40

Uptime over the past 90 days. View historical uptime.

Visma.net ERP Operational

Visma.net ERP API Operational

Visma eAccounting / Visma eEkonomi / ePasseli Operational

Visma eAccounting Operational

Visma eAccounting Payslip / Visma eEkonomi Lönebesked Operational

Visma eAccounting Time / Visma eEkonomi Tid Operational

Visma eAccounting External API Operational

Visma eEkonomi Deklaration & Årsredovisning/Årsbokslut Operational

Visma Skatt & Bokslut Pro Operational

Visma.net Payroll Norway Operational

Visma.net Calendar Time Operational

Visma.net Calendar Absence Operational

Visma.net Calendar Roster Operational

Visma.net Employee Management Operational

Visma.net Employee Public API Operational

Visma.net DataImport Operational

Visma.net Organizations Public API Operational

Visma.net Payroll Norway Operational

Payroll Norway API Operational

Visma Advisor / Visma Byrå Operational

Visma Advisor Operational

Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt Operational

Visma Horizon & Visma HoP Operational

Visma Horizon Operational

Visma HoP Operational

Visma Mobile Apps Operational

Visma Attach Operational

Visma Scanner Operational

Visma Employee Operational

Visma Manager Operational

Visma Cloud Platform Operational

Visma.net ODP Operational

CP - Visma Online Operational

CP - Visma Connect Operational

CP - Integration Platform Operational

CP - Master Data Management - MDM Operational

CP - Visma Licensing Service - VLS Operational

CP - Message Router Operational

CP - Visma.net Store Operational

Visma Provisioning Gateway - PG2 Operational

Transaction Data Broker Operational

CP - Common Landing Page Operational

Visma Provisioning Gateway - PG3 Operational

Visma Developer Portal Operational

Common Services Operational

CS - Visma.net Approval Operational

CS - DocScan Operational

CS - Visma AutoCollect Operational

CS - Visma.net AutoInvoice Operational

CS - Visma.net AutoPay Operational

CS - Visma.net AutoReport Operational

CS - Visma WebInvoice / Visma Webfaktura Operational

CS - Visma Website / Webshop Operational

Visma Help Centre Operational

CS - Visma Credit Check Operational

CS - Visma SMS Operational

CS - Storegate Backup Operational

CS - Common Image Repository Operational

CS - Visma Document Storage Operational

CS - Visma Maventa Operational

CS - InExchange Operational

CS - Visma Directe bankkoppeling Operational

CS - Visma Bizweb Operational

CS - AccountView.Net Operational

CS - Visma WebbTid / WebTime Operational

CS - Notification Centre Operational

e-fakturering eEkonomi/Administration - Sweden only Operational

CS - Visma Integratie Service NL Operational

Machine Learning Assets Operational

AutoInvoice eAccounting / ePasseli NO/FI/NL Operational

Scancloud Operational

Visma Lön 300/600 Operational

Online Samenstel Assistent NL Operational

Payroll Extension NO Operational

Bizweb Extension for Visma.net ERP NO Operational

AutoCollect Extension for Visma.net ERP NO Operational

Visma.net Payslip Operational

Visma.net Expense Operational

HRM Analytics Operational

Visma.net Expense Public Transaction API Operational

Visma Fivaldi & Visma Payroll Finland Operational

Visma Fivaldi Operational

Visma Fivaldi Service Portal Operational

Visma Fivaldi API Operational

Visma Payroll Finland Operational

Visma Payroll Finland API Operational

e-conomic Operational

e-conomic REST API Operational

e-conomic web application Operational

e-conomic SOAP API Operational

e-conomic deployments Operational

Visma Welfare & School Operational

Visma Flyt Sampro Operational

Visma Flyt Samspill Operational

Visma Flyt PPT Operational

Visma Flyt BVV Operational

Visma Flyt Helse Operational

Visma Flyt Sikker Sak Operational

Visma Flyt Skole Operational

Visma Flyt Timeplan Operational

Visma Flyt Barnehage Operational

Visma Assi Operational

Visma Flyt Arkiv Operational

Visma Min Barnehage Operational

Visma Min Skole Operational

Visma Flyt Foresattportal Operational

Flyt Barnevern Operational

Visma Severa / Visma Project Management Operational

Visma Netvisor Operational

Visma Netvisor Integration Operational

Visma Movenium / Visma Entry Operational

Tripletex Operational

Visma Tid (minTimeliste) Operational

Visma Business NXT Operational

Visma Business NXT ERP Operational

Visma Business NXT ERP API Operational

Visma Business WE Operational

Spend Cloud Operational

Enterprise Plus Operational

Visma Enterprise BI Operational

Enterprise Plus Operational

Resolve Operational

Operational Route Planner Operational

Tactical Route Planner Operational

Automatic Rostering Operational

Manual Route Planner Operational

Tactical Route Planner Feasibility Operational

Inventory Optimization Operational

Visma Flyt Route Planner Operational

Control Edge Operational

Control Edge API Operational

Invoice Manager Operational

Visma.net ERP neXtGen Services Operational

Visma.net ERP Sales Order Service Operational

Visma.net ERP Payment Service Operational

Visma.net ERP Sales Order Service UI Operational

Visma Periode & År / Visma Descartes Operational

Visma Periode & År Operational

Visma Descartes Operational

Travel Data Operational

Visma Draftit Operational

90 days ago

99.99 % uptime

Today

inloggad.draftit.se Operational

secure.draftit.se Operational

identity.draftit.se Operational

whistleblow.vismadraftit.se Operational

90 days ago

99.99 % uptime

Today

Visma Private Cloud Operational

Visma|Raet Operational

90 days ago

100.0 % uptime

Today

Youforce app sickleave Operational

Youforce app profile Operational

Youforce app expense management Operational

Mijn Youforce Operational

Youforce IAM Tenant Operational

Youforce IAM Authorization Operational

Youforce app organization management Operational

Youforce File API Operational

Youforce API for IAM Operational

Youforce API for Learning Operational

Youforce API for WFM Operational

Youforce Extensions API Operational

Youforce Reporting Operational

Youforce API for MLM Operational

90 days ago

100.0 % uptime

Today

Visma Veilederen Operational

Visma Læring (Visma Learn) Operational

Visma Flyt Ressursstyring Operational

Visma Flyt Ressursstyring API Operational

Visma Flyt Ressursstyring web application Operational

OneStop Reporting Operational

Pez Operational

Visma TransPA Operational

Visma TransPA API Operational

PinkWeb Operational

CRMHub Operational

PDF Signing Operational

Middleware integrations Operational

Visma.net HRM & Payroll Netherlands Operational

Visma.net Payroll Operational

Payroll Public API Operational

Visma.net Payroll UI NL Operational

Visma.net HRM Netherlands (Talent) Operational

Visma.net Payroll NL Exports & Reports Operational

Visma Lön Operational

Visma Lön Smart Operational

CS - Visma Lön Anställd Operational

Visma Talent Solutions Operational

Visma EasyCruit Operational

Payroll Enterprise Sweden (Payroller) Operational

Visma InSchool NO Operational

Management Information System (MIS) Operational

Mobile Application Operational

Adult Admissions Operational

Adult Portal Operational

Archiving Operational

Assessments Operational

Code-Registry Operational

Communications Operational

Diploma Operational

Document Creator Operational

Exams Operational

Exams Automation Operational

External Exams Portal Operational

Student Options Operational

SMS Operational

Teaching Materials Operational

Timetable Construction Operational

Timetable Publishing Operational

API - FINT Integration Operational

API - Microsoft Teams Integration Operational

API - Microsoft Graph API Operational

Visma Extensions NL Operational

Inyett Operational

Inyett AutopayDetect Operational

Inyett AutoInsight Operational

IBM COS Under Maintenance

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance of Visma Help Centre will cause downtime for some customers Mar 31, 2023 20:00-22:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 29, 2023 - 15:08 CEST

Scheduled - On Friday evening, due to maintenance, Visma Help Centre will be unavailable for some customers. This will start around 20 CEST in the evening and Help Centre will again be available after 1.5-2 hours.

Another group of customers will experience the same on April 6th and we will inform about this in another message.
Mar 29, 2023 - 15:07 CEST

Scheduled maintenance for Visma Help Centre on April 6th Apr 6, 2023 20:00-22:00 CEST

Visma Help Centre will be unavailable for some customers due to maintenance in this time interval. This will start around 20 CEST in the evening and Help Centre will again be available after 1.5-2 hours.
Posted on Mar 29, 2023 - 15:29 CEST

Dell HW updates for Private Cloud (ASH) Apr 17, 2023 08:00 - Apr 23, 2023 08:00 CEST

Dell Hardware, firmware, bios, etc updates to meet latest Dell standards and support for Azure Stack Hub systems
Posted on Mar 29, 2023 - 12:50 CEST

Schedule maintenance for Control Edge and Invoice Manager Apr 25, 2023 20:00 - Apr 26, 2023 00:00 CEST

We will be undergoing scheduled maintenance during this time.
Posted on Mar 29, 2023 - 15:10 CEST

Past Incidents

Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

Unresolved incident: IBM COS upgrade.

Mar 28, 2023

Reboot of server that hosts Programserver (broker) services and Appstream applications

Completed - The scheduled maintenance has been completed.
Mar 28, 21:10 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 21:00 CEST

Scheduled - We are rebooting one of the servers hosting the Programserver (broker) services and Appstream applications tonight, due to a malfunctioning service.

Appstream applications and Programserver services will be unavailable at the time of the reboot.

Sorry for the inconvenience.
Mar 28, 16:00 CEST

Transactions ING Bank delayed in Visma Directe Bankkoppeling

Resolved - The issue is now resolved and the service is up and running as normal.
Mar 28, 08:39 CEST

Identified - The transactions from ING Bank are delayed. We will post an update as soon as we receive the transactions from the bank
Mar 28, 08:07 CEST

Mar 27, 2023

Connection to cache service failed

Postmortem - Read details
Mar 29, 13:57 CEST

Resolved - There were two incidents that happened on 16th March and 27th March for the same reason. Several of our API customers were affected. They are getting a "Connection to cache service failed" error. These incidents happened due to a problem in load balancing. More information can be found at these links

https://community.visma.com/t5/Forum-in-Developers-Visma-net/urgent-all-API-calls-returns-500-internal-server-error/td-p/566886
https://community.visma.com/t5/Forum-in-Developers-Visma-net/Urgent-Connection-to-cache-service-failed/m-p/566887#M3349
Mar 27, 14:30 CEST

Appstream scaling issues

Resolved - The incident has been resolved, all services are now back to normal.
Mar 27, 08:58 CEST

Monitoring - The reason is found and the capacity should now be back to normal. We are monitoring the capacity to ensure that the problem is gone.
Mar 27, 08:52 CEST

Identified - We have concluded that the Appstream capacity problems were due to Daylight savings shift this weekend and are currently working to fix the issue.
Mar 27, 08:49 CEST

Investigating - We are currently experiencing issues with the Appstream service, not having enough instances to serve the need. This is probably due to the change of daylight savings time zone to summer time last weekend, so the scaling is one hour later than normal this morning. We have contacted our vendor that handles the scaling to fix the issue.

Sorry for the inconveniences this issue are causing.
Mar 27, 08:34 CEST

Investigating an issue in Visma.net ERP related to receiving invoices from AutoInvoice

Resolved - This incident has been resolved.
Mar 27, 07:37 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 14:22 CET

Investigating - We are currently investigating an issue with not being able to download invoices from AutoInvoice to Visma.net ERP
Mar 24, 13:54 CET

Mar 26, 2023

Scheduled maintenance for Visma.net AutoPay

Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 CET

Scheduled - AutoPay will be down during the maintenance window for database upgrade.
Mar 21, 15:34 CET

Mar 25, 2023

No incidents reported.

Mar 24, 2023

Visma Horizon degraded performance

Resolved - This incident has been resolved.
Mar 24, 14:27 CET

Monitoring - Situation normalized, we're monitoring.
Situācija normalizēta, monitorējam.
Mar 24, 09:36 CET

Identified - There is degraded performance for Visma Horizon Cloud. Working on solution.
Horizon mākoņpakalpojumam novērojama lēndarbība. Strādājam pie risinājuma.
Mar 24, 08:26 CET

Mar 23, 2023

Scheduled maintenance for Flyt Skole production

Completed - The scheduled maintenance has been completed.
Mar 23, 21:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 CET

Scheduled - The application will be under maintenance Thursday 23rd of March from 20:00 NO time for about 1 hour. Service might be unavailable for no more than 5 minutes.
Mar 22, 12:06 CET

Mar 22, 2023

Visma AutoReport experiences delays

Resolved - This incident has been resolved.
Mar 22, 23:29 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 22, 23:26 CET

Investigating - We are currently investigating this issue.
Mar 22, 23:14 CET

Scheduled maintanance for Visma Horizon

Completed - The scheduled maintenance has been completed.
Mar 22, 23:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 21:00 CET

Scheduled - We will be under ongoing maintanance 21:00-23:00 CET. Access to service could be interrupted.
Veiksim profilakses darbus 21:00-23:00 CET. Piekļuve servisam var būt traucēta.
Mar 20, 13:33 CET

Planned maintenance for TransPA during release

Completed - The scheduled maintenance has been completed.
Mar 22, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time and the release can potentially cause slowness in the product between the start and end of the release.
Mar 22, 12:07 CET

Scheduled maintenance for Visma.net Platform (ODP)

Completed - The scheduled maintenance has been completed.
Mar 22, 03:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 01:00 CET

Scheduled - We will be undergoing scheduled maintenance during March 22nd 2023, from 01:00 CET.
Services related to Visma.net Financials & Logistics, Payroll & HRM and Common services will be unavailable for about 2 hours.
Mar 3, 14:30 CET

Scheduled maintenance for Visma AutoInvoice

Completed - The scheduled maintenance has been completed.
Mar 22, 01:27 CET

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 22, 01:26 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:00 CET

Scheduled - The service will be under maintenance on 2023-03-22 between 00:00-04:30 CET. The performed actions will result in short unavailability of the APIs and UIs.
Mar 21, 08:14 CET

Mar 21, 2023

InSchool - FINT integration

Resolved - This incident has been resolved.
Mar 21, 17:14 CET

Update - We are currently investigating an issue in FINT integration in collaboration with FINTLabs.
Mar 21, 15:32 CET

Investigating - We are currently investigating this issue.
Mar 21, 14:00 CET

Scheduled maintenance for Tripletex.no

Completed - The scheduled maintenance has been completed.
Mar 21, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 01:30 CET

Scheduled - Tripletex is upgraded at 01:30. The service will be unavailable for a few minutes. New login is required. We apologize for the disturbance.
Mar 20, 14:56 CET

Mar 20, 2023

Problems connecting to AutoInvoice Embedded User Interface

Resolved - This incident has been resolved.
Mar 20, 15:54 CET

Update - The issue has been fixed and we are continuing to monitor for any further issues.
Mar 20, 15:08 CET

Monitoring - A fix has been implemented in production.
Mar 20, 15:07 CET

Identified - AutoInvoice had problems with access token regeneration that caused connecting to our Embedded User Interface to fail. This meant our users were not able to log-in to the service for a while (received an error 504 Gateway Timeout). They could have also been experiencing slowness at times.

The issue impacted customers that use EUI from all countries, as well as parts of AutoInvoice User Interfaces secure.maventa.com and https://autoinvoice.visma.com/login.

API connections were not affected.
Mar 20, 15:06 CET

Investigating - We are currently investigating this issue.
Mar 20, 11:15 CET

Mar 19, 2023

There are some issues with document handling - for BVV, PPT, Sikker Sak, Barnevern and Helse

Resolved - The implemented fix has been tested and everything works fine.
Mar 19, 12:07 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 11:35 CET

Update - A fix has been implemented and we are monitoring the results.
Mar 19, 11:34 CET

Update - We are continuing looking for a solution.
Mar 19, 09:40 CET

Identified - We have identified the issue and are looking for a solution.
Mar 19, 08:42 CET

Investigating - We are currently investigating this issue.
Mar 18, 21:01 CET

Mar 18, 2023

Visma AutoReport experiences delays

Resolved - This incident has been resolved.
Mar 18, 14:42 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 14:35 CET

Investigating - We are currently investigating this issue.
Mar 18, 14:23 CET

Schedule maintenance for Visma HoP

Completed - The scheduled maintenance has been completed.
Mar 18, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 15, 10:49 CET

Scheduled maintenance for Visma Control Edge and Visma DCE Edge

Completed - The scheduled maintenance has been completed.
Mar 18, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 15, 10:28 CET

Mar 17, 2023

Scheduled maintenance for Fivaldi, bug fix

Completed - The scheduled maintenance has been completed.
Mar 17, 21:06 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 14:11 CET

Investigating an issue in Business NXT

Resolved - The issue is now resolved and the service is up and running as normal.
Mar 17, 15:45 CET

Monitoring - The service is up and running again and the issue should be solved for all customers, although there might still be some minor performance issues with document sending.
We will keep monitoring to ensure high quality.
Mar 17, 09:58 CET

Update - We have temporarily disabled Access management in Visma Business NXT in order to improve the processing of documents.
Mar 16, 16:35 CET

Identified - We have identified the cause of the incident and are currently working on finding a solution. Documents are processed, but some delays still occur.
Mar 16, 15:56 CET

Investigating - We are currently investigating an issue in Business NXT. Documents sent on flow are hanging with Approval status 1.
We will be back with more info shortly.
Mar 16, 13:19 CET

Related