Investigating an issue in Visma services

Incident Report for Visma Cloud Services

Resolved

The issue is now resolved and the service is up and running as normal.

Posted Jul 18, 2020 - 11:02 CEST

Monitoring

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

Posted Jul 18, 2020 - 10:42 CEST

Update

We are continuing to investigate this issue.

Posted Jul 18, 2020 - 10:30 CEST

Update

We are continuing to investigate this issue.

Posted Jul 18, 2020 - 10:30 CEST

Update

We are continuing to investigate this issue.

Posted Jul 18, 2020 - 10:26 CEST

Investigating

We are currently investigating an issue with Visma services hosted in Azure. We'll come back with more information.

Posted Jul 18, 2020 - 10:25 CEST

This incident affected: Spiris - Byråstöd/Visma Advisor/Visma Byrå (Spiris - Byråstöd/Visma Advisor/Visma Byrå), Visma Mobile Apps (Visma Scanner, Visma Manager), Common Services (CS - Visma.net AutoReport, Spiris - Website & Webshop/Visma Website & Webshop), and Sticos Descartes.