Payment status update for Visma.net HRM Payroll might delay

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.
Posted Nov 25, 2022 - 09:30 CET

Identified

AutoPay is working on a fix.
Posted Nov 24, 2022 - 15:51 CET

Update

We are continuing to investigate this issue.
Posted Nov 24, 2022 - 12:26 CET

Investigating

There is some delay with payment status updates from AutoPay to Message Routing and because of that Visma.net Payroll customers in Norway cannot proceed with the bank file confirmation as soon as payments are approved on AutoPay.

AutoPay is investigating this.
Posted Nov 24, 2022 - 12:25 CET
This incident affected: Visma.net Payroll Norway (Visma.net Payroll Norway).