Problems with receiver lookups and routing invoices to Finnish operators

Incident Report for Visma Cloud Services

Resolved

Incident has been resolved. The issue affected lookups and routing between 2025-04-02 04:00 - 2025-04-03 14:12 EEST.

Posted Apr 03, 2025 - 14:15 CEST

Identified

We are currently investigating an issue related to importing the Finnish verkkolaskuosoite.fi registry.

There are currently problems
- Finding invoice receivers in Maventa API lookup methods
- Finding invoice receivers in Maventa UI Finder
- Routing invoices to Finnish operators based on organization number (y-tunnus)

This only affects Finnish operator network. This only affects sends with just an organization number (y-tunnus), sends with OVT codes are unaffected.

Posted Apr 03, 2025 - 09:55 CEST

This incident affected: Common Services (Maventa / Visma .net AutoInvoice).