Downgraded performance for some customers in Visma Net ERP

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.

Posted May 11, 2026 - 16:35 CEST

Monitoring

Performance is normal again, we continue to monitor the situation

Posted May 11, 2026 - 15:00 CEST

Update

We are now upscaling our resources for the server with lower performance.

Posted May 11, 2026 - 14:42 CEST

Identified

Some customers, belonging to the same server, are experiencing a slower performance.

We have identified the problem. There is one customer that are making a lot of calls when trying to connect via API. We are reaching out to the customer.

Posted May 11, 2026 - 13:14 CEST

This incident affected: Visma Net (Visma Net).