Investigating an issue in Visma Enterprise BI

Incident Report for Visma Cloud Services

Resolved

the new license key received, applied and all servers restarted. Service is available!

Posted Jun 26, 2019 - 15:31 CEST

Monitoring

MicroStrategy has been contacted, support case with the highest priority was created. Awaiting new licence key

Posted Jun 26, 2019 - 10:01 CEST

Identified

We have identified the cause of the incident and are currently working on finding a solution for this. This impacts all Norwegian users of Payroll & HRM -> VismaEnterprise BI functionality

Posted Jun 26, 2019 - 09:34 CEST

This incident affected: Enterprise Plus (Visma Enterprise BI).