The issue is now resolved and the service is up and running as normal.
Posted Mar 17, 2021 - 08:21 CET
Update
The service is running as expected but we will continue to monitor it for the rest of the day.
Posted Mar 16, 2021 - 10:24 CET
Monitoring
A change has been implemented on our side to mitigate the cloud provider problem and we are monitoring the results.
Posted Mar 16, 2021 - 03:06 CET
Update
The rollout of the fix is taking longer then expected. We are sorry for the inconvenience this may cause you.
Posted Mar 16, 2021 - 01:56 CET
Update
We are still waiting for the fix to be rolled out.
Posted Mar 15, 2021 - 23:19 CET
Identified
The cause of the incident has been identified and a fix is being rolled out.
Posted Mar 15, 2021 - 22:24 CET
Update
We have identified the cause of the incident as being a problem with our cloud infrastructure provider. The functionality of uploading and downloading of documents is affected.
Posted Mar 15, 2021 - 21:21 CET
Investigating
We are currently investigating an issue in Visma Document Storage.
Posted Mar 15, 2021 - 20:51 CET
This incident affected: Common Services (CS - Visma Document Storage).