Investigating an issue in Visma Webbfaktura and Visma Kundfaktura
Incident Report for Visma Cloud Services
Postmortem

Yesterday, June 3rd, we posted this incident on Visma WebInvoice / Visma Webfaktura by mistake, it should have been posted as an incident on Visma Webbfakturering SE.

This issue, affecting Visma Webbfakturering SE and not Visma WebInvoice / Visma Webfaktura was solved by restarting an instance of an internal component called messagestore.

Posted 14 days ago. Jun 04, 2019 - 09:03 CEST

Resolved
The issue is now resolved and the service is up and running as normal.
Posted 15 days ago. Jun 03, 2019 - 10:57 CEST
Monitoring
The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.
Posted 15 days ago. Jun 03, 2019 - 10:16 CEST
Investigating
We are currently investigating a service disruption in Visma Webbfaktura and in Visma Kundfaktura.
We will provide more information shortly.
Posted 15 days ago. Jun 03, 2019 - 10:12 CEST
This incident affected: Common Services (CS - Visma WebInvoice / Visma Webfaktura).