Issue with calculations in Payroll

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.

Posted Sep 08, 2025 - 07:13 CEST

Update

The fix will be rolled out during the maintenance window scheduled for this evening, to reduce the impact on Payroll during working hours. The issue affects wage runs where paycodes 108040 (Absence without pay, hours deducted) and 108050 (Unauthorized absence, hours deducted) have been used since September 1st.

Posted Sep 05, 2025 - 11:59 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 05, 2025 - 11:05 CEST

Investigating

We are currently investigating an issue with payroll calculations. The issue stops affected customers from running wage runs.

Posted Sep 05, 2025 - 09:54 CEST

This incident affected: Visma.net Payroll Norway (Visma.net Payroll Norway).