Investigating an issue in Visma.net (ODP)
Incident Report for Visma Cloud Services
Resolved
The issue is now resolved and the service is up and running as normal.
Posted Oct 14, 2020 - 12:51 CEST
Update
We have identified the cause of the incident and are currently working on finding a solution to this.
One script run last night in planned maintenance is very slow and it affects role assignment in Visma.net (ODP), both from UI and API
This impact ALL customers that make new role assignment.
Posted Oct 14, 2020 - 10:02 CEST
Update
We are continuing to investigate this issue in Visma.net (ODP).
One of the changes to the database that failed - is running slow in the background.
Posted Oct 14, 2020 - 05:17 CEST
Update
We are continuing to investigate this issue in Visma.net (ODP).
One of the changes to the database that failed - is running slow in the background.
Posted Oct 14, 2020 - 05:02 CEST
Update
We are continuing to investigate this issue in Visma.net (ODP).
One of the changes to the database that failed - is running slow in the background.
Posted Oct 14, 2020 - 04:55 CEST
Update
We are continuing to investigate this issue.
Posted Oct 14, 2020 - 04:50 CEST
Investigating
We are currently investigating an issue in Visma.net (ODP).
One of the changes to the database fails to run.
Posted Oct 14, 2020 - 03:00 CEST
This incident affected: Visma Advisor / Visma Byrå (Visma Advisor, Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt), Visma Mobile Apps (Visma Attach, Visma Employee), Visma eAccounting / Visma eEkonomi / ePasseli (Visma eAccounting, Visma eAccounting Payslip / Visma eEkonomi Lönebesked, Visma eAccounting External API, Visma eEkonomi Deklaration & Årsredovisning/Årsbokslut), Visma Severa / Visma Project Management (Visma Severa / Visma Project Management), Common Services (CS - Visma.net Approval, CS - Visma.net AutoInvoice, CS - Visma.net AutoPay, Visma.net Payslip, Visma.net Expense, HRM Analytics), Visma.net Payroll Norway (Visma.net Calendar Time, Visma.net Calendar Absence, Visma.net Calendar Roster, Employee Management), Enterprise Plus (Visma Enterprise BI), Visma.net HRM & Payroll Netherlands (Visma.net Payroll, Payroll Public API), Visma Cloud Platform (Visma.net ODP, CP - Integration Platform, CP - Message Router, Transaction Data Broker, Visma Provisioning Gateway - PG3), Visma Talent Solutions (Visma EasyCruit), Visma Fivaldi & Visma Payroll Finland (Visma Payroll Finland), and Visma.net ERP (Visma.net ERP API).