Smartscan - major outage

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.
Posted Aug 26, 2026 - 14:35 CEST

Monitoring

Smartscan is stabilising, we continue to monitor the situation
Posted Aug 26, 2026 - 13:50 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 26, 2026 - 12:31 CEST

Identified

The issue is identified - not enough GPU resources.
Posted Aug 26, 2026 - 12:07 CEST

Investigating

We are currently investigating this issue.
Posted Aug 26, 2026 - 12:03 CEST
This incident affected: Common Services (Machine Learning Assets).