Slowness in Visma.net ERP due to high load

Incident Report for Visma Cloud Services

Postmortem

Issue was related to one of our core services that was under high load. We identified the problematic functionality and agreed on improvements so that we don’t have this limitation any more.

Posted Mar 08, 2023 - 08:49 CET

Resolved

Our monitoring continues to shows good performance and stability.
Sorry for inconvenience.

Posted Mar 08, 2023 - 07:35 CET

Monitoring

We have made some adjustment to the environment and our monitoring shows good performance.
We will continue to monitor the environment.

Posted Mar 07, 2023 - 16:30 CET

Identified

Some customers are experiencing slowness. The issue seems to be related to high load on part of our system. We know the problem and are working on a permanent fix for it.

Posted Mar 07, 2023 - 14:16 CET

This incident affected: Visma.net ERP (Visma.net ERP).