Investigating a performance issue in Visma Net ERP

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.
Posted Mar 07, 2025 - 14:39 CET

Monitoring

A fix has been implemented and we are closely monitoring the results.
Posted Mar 07, 2025 - 12:55 CET

Identified

The issue is now identified and we will shortly roll out a fix and add resources on our servers
Posted Mar 07, 2025 - 10:33 CET

Update

We are still continuing to investigate and identify the reason for the performance issue.
Posted Mar 07, 2025 - 10:18 CET

Investigating

We are continuing to investigate the performance issue.
Posted Mar 07, 2025 - 08:53 CET

Update

We continue to monitor the status. API servers are abit slower than usual, to mitigate this we will do change later in the evening. This should not impact any users.
Posted Mar 06, 2025 - 15:01 CET

Monitoring

Performance is now better after we increased resources. We continue to monitor the service.
Posted Mar 06, 2025 - 12:05 CET

Update

We will add resources on our servers, this can cause short interruptions for our users during the next 30 minutes.
Posted Mar 06, 2025 - 10:47 CET

Investigating

We are currently investigating the issue.
Posted Mar 06, 2025 - 10:19 CET
This incident affected: Visma Net (Visma Net, Visma Net API).