Issue Overview
Winvoice experienced temporary downtime due to a DNS verification update required for Azure certificate management.
Details & Resolution
Azure required updated DNS records to be set at our domain registrar to complete automated SSL certificate validation. Once our team configured the required records and DNS propagation completed, Azure successfully validated the domain and service access was fully restored.
Next Steps
To prevent similar occurrences, we are migrating our DNS hosting to Azure DNS Zone and implementing Azure Front Door. This should fully automate our SSL certificate lifecycle management and streamline DNS record management directly within Azure.