Investigating an issue in Document Storage

Incident Report for Visma Cloud Services

Resolved

The issue is now resolved and the service is up and running as normal.

Posted Jan 21, 2024 - 11:41 CET

Monitoring

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

Posted Jan 21, 2024 - 10:50 CET

Update

Our cloud provider identified to problem and is working on the problem.

Posted Jan 21, 2024 - 09:44 CET

Update

We are continuing to investigate this issue. We will update again when we have more information to share.

Posted Jan 21, 2024 - 09:22 CET

Update

Our cloud provider has a problem with the resources we are using. We are in contact with them and try to remediate this.

Posted Jan 21, 2024 - 08:52 CET

Investigating

We are in contact with Azure Support to try to fix this issue.

Posted Jan 21, 2024 - 05:51 CET

This incident affected: Visma Advisor / Visma Byrå (Visma Advisor, Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt), Visma eAccounting / Visma eEkonomi / ePasseli (Visma eAccounting), Common Services (CS - Visma.net Approval, CS - Visma.net AutoInvoice, Visma.net Expense), Visma.net ERP (Visma.net ERP, Visma.net ERP API), Visma Lön (Visma Lön Smart), and Business NXT (Business NXT ERP).