Investigating an issue in Visma.net Platform (ODP)

Incident Report for Visma Cloud Services

Resolved

The issue is now resolved and the service is up and running as normal.

Posted May 09, 2019 - 08:51 CEST

Monitoring

The service is up and running again.
We restarted one of the database machines.
This issue should be solved for all customers. We will keep monitoring to ensure high quality.

Posted May 09, 2019 - 08:50 CEST

Update

We are continuing to investigate this issue.

Posted May 09, 2019 - 08:48 CEST

Update

We are still investigating the cause. We will provide more information shortly.

Posted May 09, 2019 - 08:30 CEST

Update

High load on DB causing slow login and Visma.net applications not accessible.

Posted May 09, 2019 - 07:48 CEST

Investigating

We are currently investigating a service disruption in Visma.net Platform (ODP). We will provide more information shortly.

Posted May 09, 2019 - 07:22 CEST

This incident affected: Visma Cloud Platform (Visma.net ODP).