Flyt AI API: document processing unavailable

Incident Report for Visma Cloud Services

Resolved

Condition: Automatic processing of uploaded documents in the Flyt AI API was unavailable, and audio summaries were slower than normal. Transcription was not affected.
Timeline: Started 29 Sep 2026, 12:05 CEST. Resolved 15:24 CEST.
Actions: The incident was caused by an outage at our cloud provider. We moved document processing to a backup location, and documents have been processed normally since 15:24 CEST. Documents submitted during the incident need to be resubmitted.

Posted Sep 29, 2026 - 17:59 CEST

This incident affected: Flyt AI Hub (Flyt AI API).