Investigating an issue in Visma.net ERP

Incident Report for Visma Cloud Services

Postmortem

After the nightly recycle, 2 of our servers did not start up correctly.

When they were identified, they were taken out of the application pool, re-booted, re-deployed and re-tested before they were again added to the application pool.

The incident was closed at 10:43:08 CET.

We are sorry for the inconvenience.

Posted Oct 16, 2019 - 07:40 CEST

Resolved

The issue is now resolved and the service is up and running as normal.
We will continue monitoring during the day.

Posted Oct 15, 2019 - 11:02 CEST

Investigating

We are currently investigating a service disruption in Visma.net ERP. Some of API calls are failing. We will provide more information shortly.

Posted Oct 15, 2019 - 10:19 CEST

This incident affected: Visma.net ERP (Visma.net ERP API).