Investigating an issue in Document Storage
Incident Report for Visma Cloud Services
Resolved
The issue is now resolved and the service is up and running as normal.
Posted Jan 25, 2023 - 14:10 CET
Monitoring
Our cloud provider announced that they have fixed the problem and affected services are under monitoring and show signs of recovery. We will keep monitoring to ensure high quality.
Posted Jan 25, 2023 - 10:56 CET
Identified
We have identified the cause of the incident: our service provides seems to have some issues with the one of the services that we are using. Due to this higher response times might be experienced when calling Document Storage. We are sorry for the inconvenience this may cause you.
Posted Jan 25, 2023 - 09:48 CET
Update
We have identified the cause of the incident: our service provides seems to have some issues with the one of the services that we are using. Due to this higher response times might be experienced when calling Document Storage. We are sorry for the inconvenience this may cause you.
Posted Jan 25, 2023 - 09:30 CET
Update
We have identified the cause of the incident: our service provides seems to have some issues with the one of the services that we are using. Due to this higher response times might be experienced when calling Document Storage. We are sorry for the inconvenience this may cause you.
Posted Jan 25, 2023 - 09:30 CET
Update
We are continuing to investigate this issue.
Posted Jan 25, 2023 - 09:28 CET
Investigating
We are currently investigating an issue in Document Storage..
Posted Jan 25, 2023 - 09:28 CET
This incident affected: Visma Advisor / Visma Byrå (Visma Advisor, Visma Financial Overview / Visma Ekonomiöversikt / Visma Økonomioversikt), Visma eAccounting / Visma eEkonomi / ePasseli (Visma eAccounting), Common Services (CS - Visma.net Approval, Visma.net Expense), Visma.net ERP (Visma.net ERP), and Visma Mobile Apps (Visma Scanner).
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