Investigating a incident with some dashboards in Visma Enterprise BI

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.

Posted Sep 22, 2021 - 12:35 CEST

Update

We are continuing to monitor for any further issues.

Posted Sep 22, 2021 - 12:25 CEST

Update

Although this issue is resolved, we are awaiting some customer confirmations prior to closing this ticket. Monitoring looks that the dashboards are now accessible.

Posted Sep 22, 2021 - 12:01 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 21, 2021 - 07:53 CEST

Identified

We have identified the root cause and have planned a deployment to solve it during the evening (20-09-2021)

Posted Sep 20, 2021 - 17:51 CEST

Investigating

We are currently investigating this issue.

Posted Sep 20, 2021 - 16:32 CEST

This incident affected: Enterprise Plus (Visma Enterprise BI).